Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goods came quicky but the driver brought these small boxes on a large pallet and then insisted he leave the pallet here rather than taking it away. I now have the burden of getting a friend to take it to the dump for me ... I cant lift it and it wont fit in my small car ... and the dump is 1/2 hour away. What a bore!”

Helpful Report

Posted 5 months ago

“Delivery arrived spot on time. Driver very friendly and had good comms skills. Rolled pallet into my garage. Made sure goods were ok and checked everything. Egger flooring went down easily and looks great.”

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Posted 5 months ago

“Excellent communication, product, and price.”

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Posted 5 months ago

“We recieved samples of the flooring which look very robust. It's the herringbone style laminate so the sample sent is difficult to see the patten a larger sample with full pattern on would be better”

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Posted 5 months ago

“I was really pleased with the service. From ordering samples to final delivery of the product, everything was efficient. I also liked the extra touches the company puts in to make you feel like a valued customer”

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Posted 5 months ago

“Was skeptical ordering online but I took the chance on these guys and it paid off! I chose the prestige grey oak laminate and it’s gorgeous! I’ve had so many compliments already, and it was a fraction of the price of the quotes I had from stores! Delivered quickly and in perfect condition”

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Posted 5 months ago

“Order process quick and easy! Flooring is due to be delivered tomorrow but so far pleased with the service”

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Posted 5 months ago

“We needed a floor fast, as our fitter had an unexpected cancellation and was able to fit us in sooner. Our initial choice was stocked in a different warehouse which would have taken longer to arrive (only one extra day). The team were able to find a suitable alternative at a local depot that could be delivered the next day! We were very impressed with the quality. We’re very happy!”

Helpful Report

Posted 5 months ago

“I had a 5 star shopping experience with Discount Flooring Depot. Excellent customer service, quick delivery and top quality item - will be coming back for the next project.”

Helpful Report

Posted 5 months ago

“Excellent and wide range of great products to chose from. Superb availability and fast convenient delivery. Great value too.”

Discount Flooring Depot 5 star review on 13th June 2025

Helpful Report

Posted 5 months ago

“They were very efficient and professional. They refunded the cost of the board that was damaged.”

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Posted 5 months ago

“Deliver was perfect. Dropped on a new pallet and secured correctly. Great price and fantastic quality product”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“Very pleased with the product received and the price is very competitive”

Discount Flooring Depot 5 star review on 10th June 2025

Helpful Report

Posted 5 months ago

“Great price, great quality. Quick delivery and phone line gave me an ETA on the day of delivery. Kerbside delivery but did put it where I wanted him to for ease. Smooth from purchase to placement.”

Helpful Report

Posted 5 months ago

“RIP off returns flat fee of £75. When it’s £30 for delivery this is totally unnecessary. Loss of £105 if you don’t like the flooring or it doesn't look like it does online. Don’t waste your time with this company and get your flooring from a shop instead.”

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Posted 5 months ago

“Great customer service helpful with any questions and pricing is very good”

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Posted 5 months ago

“Product wasn't in stock but was quickly told when I could expect delivery and was kept up to date as the date arrived. Product arrived as stipulated and appears to be great quality and clocks together nicely. Would have no issues in recommended to others”

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Posted 5 months ago

“Quick, easy delivery and looks amazing”

Discount Flooring Depot 5 star review on 30th May 2025

Helpful Report

Posted 5 months ago

“Very helpful customer service”

Helpful Report

Posted 6 months ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews