Discount Flooring Depot Reviews

4.8 Rating 10,661 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 22nd March 2026

Russell B

Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my flooring & the free sample was perfect”

Helpful Report

Posted 8 months ago

“I've found them to be very very helpful in making choices and receiving samples. Its a great company that does their best to ensure you can make the right choice- For me I'm happy with how quick the send out samples and respond via calls and email. Flooring all seems fantastic for the price too.”

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Posted 9 months ago

“Sample delivered quickly”

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Posted 9 months ago

“Ordered a sample. Arrived quickly. Will be placing an order.”

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Posted 9 months ago

“Spoke to them about some samples nothinb like what I wanted and even sent them a email after which they ignored”

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Posted 9 months ago

“I found exactly what I was searching for, the delivery was fast and the lvt look splendid.”

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Posted 9 months ago

“Excellent service and product.”

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Posted 9 months ago

“free samples speedy delivery can see good quality flooring.”

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Posted 9 months ago

“I have purchased flooring from them on two occasions. I found their free sample offer useful to make a choice. I also like the detailed description of the product on their website. This helps in making right choice while not visiting the store.”

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Posted 9 months ago

“Avoid We received a different color flooring than ordered. When we queried it we were told it was the correct floor although you can clearly see it is not. Apparently they change the reference to have no obligation to charge RRP… After trying to make us pay £75 to return the floor, we asked for a discount to keep the floor as we didn’t have the time to wait for an exchange. The vendor has since then gone quiet. Terrible experience.”

Helpful Report

Posted 10 months ago

“Very good product, great value.”

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Posted 10 months ago

“Fast delivery and excellent quality”

Discount Flooring Depot 5 star review on 9th December 2025

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Posted 10 months ago

“The girl I spoke to Judith was very helpful and did not pressurise me like a lot of companies do”

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Posted 10 months ago

“Really happy with my products. Fast communication and shipping.”

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Posted 10 months ago

“Really quick and efficient service”

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Posted 10 months ago

“Great, fast delivery but I wish I wasn't immediately called by the company about my samples. I wasn't expecting it at all!”

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Posted 10 months ago

“Good choice of styles/ types/ colours and stock levels really good, we got our flooring 3 days after ordering as paid a bit extra for delivery. Very good quality and very happy with our order.”

Discount Flooring Depot 5 star review on 2nd December 2025

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Posted 10 months ago

“Great company, from ordering to delivery. Value for money. Has useful calculator online and a picture app to see what the flooring you've chosen would look like. Brilliant.”

Helpful Report

Posted 10 months ago

“Requested a few samples, they were sent and delivered in good time. Thanks”

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Posted 10 months ago

“The sales process was great, but everything after that has been a nightmare. My flooring was left in torrential rain without notice or a required signature, so I had to unpack everything just to dry it out. When it finally came time to install, we discovered a clear manufacturing fault — the boards were misaligned by 12mm across multiple rows, making it impossible to fit properly. I reported this with photos and batch numbers, and the supplier agreed it was a likely machining fault. But after that, communication collapsed. Couriers turned up without warning, forcing me to leave work, and even then couldn’t take the boards on the first attempt due to their own requirements. The flooring was uplifted over a week ago and since then I’ve had no meaningful communication and no refund, despite multiple chasers. The after-sales service has been extremely poor and has caused major delays to our renovation. Based on this experience, I can’t recommend the company at all.”

Helpful Report

Posted 10 months ago

Discount Flooring Depot is rated 4.8 based on 10,661 reviews