Discount Flooring Depot Reviews

4.8 Rating 10,368 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 10th June 2025

Mike T

Louise M

Discount Flooring Depot 5 star review on 30th May 2025

Anonymous

Discount Flooring Depot 5 star review on 7th April 2025

Anonymous

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product received and the price is very competitive”

Helpful Report

Posted 2 hours ago

“Great price, great quality. Quick delivery and phone line gave me an ETA on the day of delivery. Kerbside delivery but did put it where I wanted him to for ease. Smooth from purchase to placement.”

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Posted 3 hours ago

“RIP off returns flat fee of £75. When it’s £30 for delivery this is totally unnecessary. Loss of £105 if you don’t like the flooring or it doesn't look like it does online. Don’t waste your time with this company and get your flooring from a shop instead.”

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Posted 3 days ago

“Great customer service helpful with any questions and pricing is very good”

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Posted 6 days ago

“Product wasn't in stock but was quickly told when I could expect delivery and was kept up to date as the date arrived. Product arrived as stipulated and appears to be great quality and clocks together nicely. Would have no issues in recommended to others”

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Posted 1 week ago

“Quick, easy delivery and looks amazing”

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Posted 1 week ago

“Very helpful customer service”

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Posted 1 week ago

“Have not used flooring had samples”

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Posted 1 week ago

“Great service. Samples were sent quickly and were free. Staff member contacted me to ask whether the samples had arrived and if I needed any more or any advice. Staff member emailed me (because I couldn't answer the call). Spoke to staff member asking for advice and he suggested alternative products and gave advice. Excellent manner and reasonable price.”

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Posted 1 week ago

“Very good customer service so far”

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Posted 1 week ago

“Very quick response, sample sent out promptly & was excellent. Unfortunately we had so many options we've gone for another, thanku anyway”

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Posted 2 weeks ago

“The flooring is good. The service not so much. We paid for an express delivery but we ended up getting it delayed by 1 week. I would advise people to not pay for any express or super express delivery as even the standard delivery will do the job. Our job got delayed by a week because of this. Would have given 5 stars but because of service giving 3 stars. It has been a few days now since our flooring was done. It looks good and stirdy.”

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Posted 2 weeks ago

“Lovely communication and customer service”

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Posted 2 weeks ago

“I am was very satisfied with my experience. The whole process from start to finish has been smooth thanks to the team at DFD, especially Jason who was very helpful, knowledgeable and courteous on every interaction. I am really happy with the flooring from DFD. I would not hesitate in recommending Discount Flooring Depot to anyone.”

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Posted 3 weeks ago

“Bit of confusion with delivery but Jason Reid sorted that all out for me eith ease”

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Posted 3 weeks ago

“Delivery was on time and quality of the flooring is very good.”

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Posted 3 weeks ago

“Had a very good experience, delivery of free samples was quick although the samples themselves may be damaged a little bit around around the edges, I appreciated have a person contact me about my order, makes the company stand out”

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Posted 3 weeks ago

“Ordered a sample which came quickly. Staff followed up on it and were friendly and not pushy. Nice to deal with.”

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Posted 3 weeks ago

“Whilst I am still considering which product to buy, the website is great and supply of free samples is very helpful and it’s great that these have been supplied so quickly. I will be placing my first order this week.”

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Posted 3 weeks ago

“Very good indeed”

Helpful Report

Posted 3 weeks ago

Discount Flooring Depot is rated 4.8 based on 10,368 reviews