Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Sample came quickly, flooring deliverd quickly,but delivery was 2hrs later lhan courrier live tracking info with no updates to delivery time but flooring was well packed and undamaged”

Helpful Report

Posted 1 day ago

“I needed to call DFD for advice about payment on line. the person I spoke with walked me through it all the way. I also asked for some instation advice of which he gave honest and knowlegable answers. thank you.”

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Posted 2 days ago

“Good service fitting quality pricing good delivery presentation follow up”

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Posted 3 days ago

“Great samples Great quality”

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Posted 4 days ago

“I have ordered some samples so far. Fast delivery, the samples are the right size, now we just have to make a decision about which flooring to choose 😀”

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Posted 5 days ago

“I used DFD about 6 years ago and wanted to know if flooring I bought then was still available, I was surprised they still had the orderdetailsbut within seconds of enquiring they had all my details to hand. Sales were very helpful whan I placed my order and they even held the order at the warehouse for a month whist work was being done in readiness for the new floor. Excellen prices, excellent products, that's why I went back to DFD and I cant see me going anywhere else.”

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Posted 1 week ago

“Excellent on time service. Would definitely use them again.”

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Posted 1 week ago

“Great that you send free samples as you dont actually know what you getting when you looking online, good quality flooring at amazing prices.”

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Posted 1 week ago

“first time using discount flooring. i have ordered a laminate floor sample and will most likely place an order in the next few days. easy to navigate website and easy to order the sample”

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Posted 1 week ago

“I got my samples extremely quickly, then I contacted Customer Services, then a lovely lady called Judith contacted me, and ironed out my difficulties with choosing the right colour laminate. I have nothing but praise for the service I have recieved from Discount Flooring. Thank you all.”

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Posted 1 week ago

“Got the managers special, which is beautiful and a fantastic price. The gentleman who delivered the flooring was amazing 10/10.”

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Posted 1 week ago

“Got a flooring on a reduced offer. Slightly lighter colour than expected but suits the room. Lots of the bottom pieces were damaged and I just about managed to complete the room using the 10% excess. Corners of the boxes are not reinforced and lots of the corners of the laminate were damaged. Flaky joins and which made for problematic joins and needing to discard pieces.”

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Posted 1 week ago

“I excellent, seamless service. Order arrived on time and as ordered.”

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Posted 2 weeks ago

“The flooring came. It seems ok. Free underlay didn't turn up. I assumed it would be sent automatically but apparently i should have ordered it. This isn't made clear on the website. What really let them down though was the delivery. 4 packets, not alot, not heavy, were left on the pallet blocking access to the property. The driver refused to bring them even into the garden. Couldn't even take them off the pallet. Apparently this is their policy. Well i say get another delivery company then, there are plenty out there. This is letting your customers down. As a result my wife had to move them, including the pallet even though she is recovering from a back operation and ruined her coat with an oil stain in the process. They have refunded the delivery cost but that won't pay for a new coat.”

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Posted 2 weeks ago

“Had no problems with the supply of flooring”

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Posted 2 weeks ago

“Brilliant service, thank you!”

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Posted 2 weeks ago

“This is the second order we've placed with DFD and each time it's been really efficient and easy and the flooring is great quality”

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Posted 2 weeks ago

“The sample was perfect. We’re going to put an order in.”

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Posted 2 weeks ago

“Fab quick delivery of free samples! Free delivery on the samples also. Once we have a move date we will definitely be ordering!”

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Posted 2 weeks ago

“Fast delivery great size samples abd i didnt need to be in as went through the letterbox .”

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Posted 2 weeks ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews