Discount Flooring Depot Reviews

4.8 Rating 10,298 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 3rd March 2025

633

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't think I've received my samples yet as I sent off for samples from different companies. This review would be better suited to people who have placed an order and actually had their new floor laid.”

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Posted 2 weeks ago

“Good quality flooring for very good prices - let down by delivery and lack of communication. Booked for a set day to be delivered, didn't arrive on said day and no reply to emails sent”

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Posted 1 month ago

“Great i got free samples.”

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Posted 2 months ago

“Only received samples and waiting more in the post before I order”

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Posted 4 months ago

“I like the variety they have to offer. Although I would like to have more options in marble effect LVT. Pricing economical. I would definitely consider DFD👍🏻”

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Posted 5 months ago

“Decent website, some images are quite pixelated and my delivery has been delayed a week due to the product being out of stock.”

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Posted 6 months ago

“Good price Good quality flooring bit later for delivery but only a few days”

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Posted 6 months ago

“Fast service”

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Posted 8 months ago

“The flooring samples I was sent arrived quickly and look great. Only criticism is the amount of follow up emails and calls I have received following the purchase of the samples. It’s too much.”

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Posted 10 months ago

“We've ordered 2 different types of flooring from DFD. One is excellent (aqua lock urban grey). It is comfortable and quiet and lays very well. The other is terrible (aquastone). It laid flat initially but has begun to lift and creak despite the subfloor being releveled. We've had to take it up and purchase more of the aqualock to replace the aquastone. I complained about this and was offered a partial discount but I still don't think it was enough given the expense of the floor. I don't think the aquastone is of good quality at all and should have been refunded in full. I purchased enough for 2 rooms. Thankfully I only laid it in one in the end due to the problems we've had with it so I've recently purchased more aqualock to go in the final room. But I'm all in all hundreds of pounds out of pocket due to a floor that isn't fit for purpose. So I'm reluctant to use you guys for anything again that isn't aqualock. Hence the 3 star review.”

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Posted 1 year ago

“Seemed to be an issue with the board as they wouldn't click in until they were over centre. Then they would open up when made straight. Have bought from DFD before and the boards have been fine previously. My installer had a nightmare with this floor! Shipping and communication were good. And would still uses DFD again”

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Posted 1 year ago

“Unfortunately sample never arrived,but customer service was very good.”

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Posted 1 year ago

“I'm ordering floring and text messages about time for delivery. No answer. Logistics company call me 50 min before I get my floor. Nobody wasn't home.”

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Posted 1 year ago

“See delivery was quick”

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Posted 1 year ago

“The flooring is beautiful and goes down really well, however a lot of boards were damaged and it was one or two per pack which was really frustrating and a waste of money.”

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Posted 1 year ago

“One pack of the flooring was damaged with chips on each panel”

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Posted 1 year ago

“Although described as Herringbone the pattern is actually chevron this was disappointing”

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Posted 1 year ago

“Is not to my liking”

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Posted 1 year ago

“Decent quality samples but delivery took a week instead of 48hours”

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Posted 1 year ago

“Good flooring at good price delivered on time but delivery driver wasn’t the best”

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Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,298 reviews