Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some very nice wood laminate flooring from Discount Flooring Depot which looks fantastic in my new house. Very pleased and I enthusiastically recommend this retailer.”

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Posted 2 months ago

“Amazing quality”

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Posted 2 months ago

“We ordered the AquaLux Tile glue-down flooring in Greige and are absolutely delighted with it! Delivery was seamless, and I appreciated being able to track it in real time. The flooring is excellent quality, easy to install, and looks stunning — it really completes our rooms. Thank you!”

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Posted 2 months ago

“Perfect calculation of amount requires us spot on.”

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Posted 2 months ago

“Samples came quickly and were a good size. Website really useful with the ability to see it in the room.”

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Posted 2 months ago

“Lovely realistic quality flooring at a very affordable price!”

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Posted 2 months ago

“Eventually came and flooring gorgeous worth the wait. Just waiting for it to get laid down but so excited now. Thank you so much DFD”

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Posted 2 months ago

“Easy website to use easy to order great price delivered as described.”

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Posted 2 months ago

“Excellent service, great communication and easy delivery. I'm very happy with the quality and colour of the floor.”

Discount Flooring Depot 5 star review on 9th September 2025

Helpful Report

Posted 2 months ago

“Ordered laminated flooring from website. The flooring I wanted was a beige/brown colour that was the colour appeared to be on the website. However when I opened the box the flooring was grey. The whole delivery service was absolutely terrible. When it turned up the driver left the flooring on a palet covered with cling film on the road between two parked cars. He had a trolly I asked him if ne can bring the flooring up the path to the door. He said NO as I didn't have a drop kerb. I explained to him I am disabled and recently I broke my ribs and him. He really didn't care. I had to call a neighbour to help me. If he wasn't available the flooring would have had to stay on the road. As for returns that would have been more difficult than the deliver. I would have to put the flooring back on a pallet wrap it up with some sort of cling flim. Which I would have to buy. Then put it back on the road where it was left. Then if I wanted it picked up that would cost me £75.00 taken off the money i spent and any damaged boxes more money taken off. Well there would have been an open box, as I needed to check the flooring. In my opinion the whole process is made so difficult you just won't send back”

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Posted 2 months ago

“Great value as we bought in the sale. Used the contacting service to add more boxes to order and the customer service was excellent and we were able to add the boxes for the sale price.”

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Posted 2 months ago

“Great choice, easy to order and delivery on time and efficient..will definitely be using again in the future. Thanks 😊”

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Posted 2 months ago

“Terrible. Just terrible. They did not deliver to my house but on my driveway. When I rejected the delivery because I could not bring it inside, they did not refund me. No response from customer service.”

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Posted 2 months ago

“Orderd my flooring and underlay Wednesday morning and arrived Friday morning, very quick delivery and amazing customer service.”

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Posted 2 months ago

“Was just what I ordered”

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Posted 3 months ago

“I found Judith to be very helpful from supplying a sample floor tile to helping me decide on a suitable solution for my bathroom flooring. Speedy delivery and I’m so pleased with the finish of my new flooring. I would definitely recommend and will be going back to order again for my next project.”

Helpful Report

Posted 3 months ago

“I didn’t like the flooring samples I was sent and they didn’t have underlay. Not as good quality as other samples I was sent. The samples also had burst through the Jiffy bag they were sent in so as it wasn’t strong enough”

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Posted 3 months ago

“I can only review on the sample order process and follow up - and so far excellent. I like one of the samples but not for an existing project.”

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Posted 3 months ago

“Love the samples that arrived!!! Very good size and good quality perfect for testing in different areas in a room and seeing if they match that walls”

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Posted 3 months ago

“I am very pleased with this floor, it wasn’t too hard to put down and it looks amazing”

Discount Flooring Depot 5 star review on 15th August 2025

Helpful Report

Posted 3 months ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews