Discount Flooring Depot Reviews

4.8 Rating 10,378 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 13th June 2025

638

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with samples and extra sample requests. Great service would recommend.”

Helpful Report

Posted 2 years ago

“Item has not arrived”

Helpful Report

Posted 2 years ago

“Ordered just before Christmas, was promised delivery within 48 hours and it arrived in that time frame. Excellent service and website was clear and easy to use”

Helpful Report

Posted 2 years ago

“Great customer service!”

Helpful Report

Posted 2 years ago

“Very helpful. staff. Great range of good quality flooring”

Helpful Report

Posted 2 years ago

“Excellent service once Again”

Helpful Report

Posted 2 years ago

“Asked for laminate samples and they were quickly sent by post. Lovely email received to check if I was happy with them and offering help to measure room and calculate amount of laminate floor needed.”

Helpful Report

Posted 2 years ago

“Lovely flooring and very pleased with the service. Slowly doing the whole house and the laminate colour stays the same. Ordered two lots and ready to do the lounge and dining room. Upstairs nearly done 👍”

Helpful Report

Posted 2 years ago

“Signature -8mm Herringbone Laminate. We had this floor put down everywhere in our downstairs area, approximately 60m2. Unfortunately, we are having issues with the flooring, it keeps splitting in joints. It is happening in every room of the house : kitchen , dining area, front room & the hallway. The builders leveled the floor everywhere before putting it down and followed the manufacturing guidance. We are really disappointed with this product as we renovated the house and the flooring is an issue. It costed us a lot of money - plus the Labour costs. We have also purchased a different type flooring with this company that we have put down in our bedrooms upstairs & this floor is absolutely fine. This makes us think that the herringbone laminate flooring that we decided to go for downstairs is a very poor-quality , faulty flooring. We have complained to Discount Flooring and had to pay additional £100 for the inspection to find out that it is installation fault. Apparently the expansion gaps are not big enough. Please see the pictures. The report was vary unprofessional and vague & most of all not truthful. My father in law has also bought this floor for his kitchen and has exactly the same issues. ( picture attached) He has 3 different types of laminate flooring and the Signatura herringbone is the only one that is breaking in joints. If you have the same issues with this flooring please email me on kol.dagmara@gmail.com as I am currently taking this further.”

Helpful Report

Posted 2 years ago

“Flooring came in time and samples where very useful. Amazing !”

Helpful Report

Posted 2 years ago

“Received samples in a timely fashion considering it’s Christmas”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Very helpfully. Quick response. I will recommend”

Helpful Report

Posted 2 years ago

“Everything went smooth from the order up to installing them”

Helpful Report

Posted 2 years ago

“Ordered samples - very good service. Received a call to let me know there would be some delay due to the strikes and they sent me some extra samples as to compensate as the max is 3 per order. Samples arrived and very good quality. Will definitely use discount flooring when I make my choice!”

Helpful Report

Posted 2 years ago

“Only ordered samples so far but the service was great, they called to say they were sending them Royal Mail and quality of product seems excellent.”

Helpful Report

Posted 2 years ago

“Samples not received as of yet. 22nd December.”

Helpful Report

Posted 2 years ago

“Flooring arrived quickly, delivery driver was absolutely lovely and the flooring itself is even better. So happy with our choice and the quality for the price. Thank you”

Helpful Report

Posted 2 years ago

“I received some items which not ordered...”

Helpful Report

Posted 2 years ago

“We ordered three samples and we received them in a very short time considering the Royal Mail strike. Great service!!”

Helpful Report

Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,378 reviews