Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered over the phone as there was a problem on line. Very helpful and thorough. Everything delivered on time as ordered. However, Ordered vinyl click boarding due to its better quality and suitability. I am a craftsman with over 30 years experience and I found this product very hard to use. Unless the floor is truly flat and level the joints are quite unforgiving to fit. Used a vinyl floor underlay which compounded the issue as joints were not fitting together successfully. The slightest bit of adjustment seemed to ruin the joint. Very frustrating. Finished floor looks nice. However I am not 100% confident with the jointing system. Would use your company again, and recommend your services, but not that perticular product.”

Helpful Report

Posted 2 years ago

“Very pleased, super quick delivery after original supplier let us down. Will definitely be using Discount Flooring again. Many thanks.”

Discount Flooring Depot 5 star review on 11th February 2023

Helpful Report

Posted 2 years ago

“Judith was amazing, I started looking at flooring a few months ago, she was able to send me samples along with other options, she was extremely helpful when it came to placing the order too too. I was able to choose my delivery day and the flooring arrived on time and in perfect condition. We can't wait for it to be fitted. Very competitive prices,”

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Posted 2 years ago

“Excellent service. Not pushy. Genuinely helpful.”

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Posted 2 years ago

“Friendly and professional company. Orders sent quickly and follow up communication to ensure customers are happy or to enquire whether anything else is needed. Company also offers a free advice service if you are uncertain which floor to choose which is a nice touch. Great experience and will use again. Thanks”

Helpful Report

Posted 2 years ago

“Ordered the Sydney Grey Oak Laminate. Superb product. Ordering was very easy and flooring turned up the next day extremely well packaged. Will definitely use again for future flooring projects.”

Discount Flooring Depot 5 star review on 9th February 2023

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Posted 2 years ago

“Quality of flooring and service is fantastic, one box arrived damaged so I emailed and the next day another one was delivered”

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Posted 2 years ago

“Fast and friendly service from samples to delivery of flooring. Floor is lovely and looks so nice. Looks more expensive than it was. Best price and range of floor we could find.”

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Posted 2 years ago

“Nice service”

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Posted 2 years ago

“Excellent samples, quickly dispatched. Discount Flooring Depot stock quality products that don't disappoint.”

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Posted 2 years ago

“Great communication very helpful staff”

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Posted 2 years ago

“I googled flooring and found Discount flooring, one look at them and I knew what I needed. The descriptions matched their product, with no ambiguity. I ordered samples which arrived so quickly I'm set now. I've matched them to my floor and furniture and felt it so I know what I'm getting. Can't go wrong with this. Thank you for putting passion into what you do, it shows.”

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Posted 2 years ago

“The delivery was prompt and the product was exactly how it was described.”

Discount Flooring Depot 5 star review on 8th February 2023

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Posted 2 years ago

“Great customer service from start to finish . Answered all questions professionally. We love our new flooring thank you”

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Posted 2 years ago

“Samples arrived super quick and they are a great size which makes easy to choose style and colour fantastic selection too choose from have used before and orders arrived super quick and easy tracking”

Discount Flooring Depot 5 star review on 7th February 2023

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Posted 2 years ago

“I’m very happy with my laminate flooring, the quality is amazing I love it.”

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Posted 2 years ago

“Excellent communication, checking you know the difference between the different types available, fitting requirements, would be very confident to purchase of this company”

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Posted 2 years ago

“One pack of boards delivered with damaged ends. DFD responded initially, but soon stopped answering my emails. So customers had better unpack all items completely before delivery driver leaves. Also, if you detail any damages on delivery note by hand, this information is cut-off the bottom part signature scan DFD send to say packages signed for in good order. Not very good.”

Helpful Report

Posted 2 years ago

“Just laid 20 square metres of 8mm Hydro Guard in Caramel Walnut, easy to fit and looks great. Will definitely recommend and shop with Discount Flooring Depot again.”

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Posted 2 years ago

“Excellent customer service and very helpful when having questions about laminate. Would definitely use again. Looking forward to my new flooring. Thanks”

Helpful Report

Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews