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Discount Flooring Depot Reviews

4.8 Rating 10,611 Reviews
95 %
of reviewers recommend Discount Flooring Depot
4.8
Based on 10,611 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Lovely flooring and very pleased with the service. Slowly doing the whole house and the laminate colour stays the same. Ordered two lots and ready to do the lounge and dining room. Upstairs nearly done 👍
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Posted 3 years ago
Signature -8mm Herringbone Laminate. We had this floor put down everywhere in our downstairs area, approximately 60m2. Unfortunately, we are having issues with the flooring, it keeps splitting in joints. It is happening in every room of the house : kitchen , dining area, front room & the hallway. The builders leveled the floor everywhere before putting it down and followed the manufacturing guidance. We are really disappointed with this product as we renovated the house and the flooring is an issue. It costed us a lot of money - plus the Labour costs. We have also purchased a different type flooring with this company that we have put down in our bedrooms upstairs & this floor is absolutely fine. This makes us think that the herringbone laminate flooring that we decided to go for downstairs is a very poor-quality , faulty flooring. We have complained to Discount Flooring and had to pay additional £100 for the inspection to find out that it is installation fault. Apparently the expansion gaps are not big enough. Please see the pictures. The report was vary unprofessional and vague & most of all not truthful. My father in law has also bought this floor for his kitchen and has exactly the same issues. ( picture attached) He has 3 different types of laminate flooring and the Signatura herringbone is the only one that is breaking in joints. If you have the same issues with this flooring please email me on kol.dagmara@gmail.com as I am currently taking this further.
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Posted 3 years ago
Flooring came in time and samples where very useful. Amazing !
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Posted 3 years ago
Received samples in a timely fashion considering it’s Christmas
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Posted 3 years ago
Very good service
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Posted 3 years ago
Very helpfully. Quick response. I will recommend
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Posted 3 years ago
Everything went smooth from the order up to installing them
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Posted 3 years ago
Ordered samples - very good service. Received a call to let me know there would be some delay due to the strikes and they sent me some extra samples as to compensate as the max is 3 per order. Samples arrived and very good quality. Will definitely use discount flooring when I make my choice!
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Posted 3 years ago
Only ordered samples so far but the service was great, they called to say they were sending them Royal Mail and quality of product seems excellent.
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Posted 3 years ago
Samples not received as of yet. 22nd December.
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Posted 3 years ago
Flooring arrived quickly, delivery driver was absolutely lovely and the flooring itself is even better. So happy with our choice and the quality for the price. Thank you
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Posted 3 years ago
I received some items which not ordered...
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Posted 3 years ago
We ordered three samples and we received them in a very short time considering the Royal Mail strike. Great service!!
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Posted 3 years ago
fast and afficient service
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Posted 3 years ago
Used you a couple of times now recommended you to all my customers great service
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Posted 3 years ago
I ordered flooring from this company a year ago, and have been happy with the style and quality. I unfortunately had an underfloor leak, meaning I needed to replace the flooring in my kitchen. I needed a very fast delivery, called the office and was assisted by Aaron who I must say was great. He helped me arrange to have the flooring the next morning so that our carpenters could get on with the job. Aaron made a number of calls to ensure the delivery could be at my requested time and followed up in a timely fashion. I have encountered countless issues with other companies I have dealt with during my house renovation, and the customer service here has by far been the best which makes all the difference as it can be extremely stressful. Impressed, and will definitely be recommending the company to friends and colleagues. Thanks again!
Discount Flooring Depot 5 star review on 20th December 2022
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Posted 3 years ago
Good quality
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Posted 3 years ago
Used this company before & was pleased with the product & advice given. Recently I ordered more samples but unfortunately they haven't arrived yet BUT this isn't Discount Flooring Depots fault it's Royal Mail strikes fault!
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Posted 3 years ago
Loved my sample. It came in good time. I will be ordering a batch shortly. Just getting the measurements together.
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Posted 3 years ago
Very quick and efficient. Customer follow up excellent.....very helpful and professional.
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Posted 3 years ago
Discount Flooring Depot is rated 4.8 based on 10,611 reviews