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Discount Flooring Depot Reviews

4.8 Rating 10,610 Reviews
95 %
of reviewers recommend Discount Flooring Depot
4.8
Based on 10,610 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Very professional support
Helpful Report
Posted 3 years ago
Didn’t deliver on time. I had to call them . Can’t speak to anyone from DFW … courier company told me they would call me back …. Never did … had to chase up again. It’s not over a week since scheduled delivery and still don’t have my floor
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Posted 3 years ago
got 2 free samples delivered out to my house, very attentive, havent placed an order yet but very helpful
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Posted 3 years ago
It’s very good
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Posted 3 years ago
Samples delivered quickly
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Posted 3 years ago
Fantastic customer service so far, we haven't ordered the flooring yet but when we do I will provide feedback on the flooring itself.
Helpful Report
Posted 3 years ago
2/3 packs arrived damaged. They were right in the middle of the pallet so it seems they had just put it there hidden. I checked the top ones and sides ones, they were fine as soon as I check the ones in the middle they are broke. They do this guys because they know people don’t always check every single pack. As customers we should not have to check to see if something we have paid for is BROKEN. Due to not reporting any damage with the delivery driver, I have just lost 3 packs worth of flooring through no fault of my own. I won’t be ordering from discount flooring depot again. Their business model is clearly designed to mug people off with broken packs hidden in the middle of the pallets. The guys wrapping these pallets are absolute idiots that don’t follow industry standards.
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Posted 3 years ago
Amazing service. Very cheap laminate but amazing quality
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Posted 3 years ago
Lovely flooring, great price!
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Posted 3 years ago
Quick delivery, flooring came as described with high quality materials
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Posted 3 years ago
Friendly and followed up to see if I needed any further help. I will be in touch soon. Thank you
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Posted 3 years ago
I have only ordered samples with them so far but they have been very helpful and offer a lovely range of flooring!
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Posted 3 years ago
Ordered and arranged delivery for the Monday. Didn't arrive, messaged and told would send Tuesday, didn't come Tuesday, turned up on the Wednesday. Will not use this company again
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Posted 3 years ago
We ordered 3 free samples which considering we didn't know when Royal Mail would be back to normal we were surprised that they survived within a few days. Good sized samples made choosing easy. Will be ordering the flooring in a couple of days.
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Posted 3 years ago
It was a smooth experience choosing and buying the floor from Discount Flooring. Thank you!
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Posted 3 years ago
Does what it says on the tin, very friendly and helpful staff.
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Posted 3 years ago
I ordered samples to decide on which flooring I want to order. Samples came really quick and also was able to make a decision with the family. Great help.
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Posted 3 years ago
Following an order of a sample, customer services rang me to see if I had a queries or questions and were thoroughly professional and courteous.
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Posted 3 years ago
I haven't yet purchased anything but most definitely will do. Variety of flooring is the best I've found so so. Samples are sent promptly and sales team are very knowledgeable. Prices are very competitive. Just waiting on our old flooring to come up and room to be decorated and will be purchasing our new floor
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Posted 3 years ago
DFD team has been very responsive, and helped us through the whole process.
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Posted 3 years ago
Discount Flooring Depot is rated 4.8 based on 10,610 reviews