Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Very fast shiping. I recommend.”

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Posted 2 years ago

“I ordered samples and was pleased with how quickly they arrived and had a follow up call a week later.”

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Posted 2 years ago

“Very good customer service. Our order was one item short. I emailed on the day of delivery and was contacted straight back to say the missing item would dispatched the following day. I cannot fault the service and the flooring looks great too.”

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Posted 2 years ago

“Free sample came very quickly, good customer service”

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Posted 2 years ago

“Requested samples. Royal mail did not deliver but customer services was excellent and sent more samples straight away on an upgraded service.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Ordered online for next day delivery, all delivered as promised, excellent flooring really happy with the quality and finish.”

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Posted 2 years ago

“The service that I have received so far as been amazing! I put the items in my basket after deciding on the laminate flooring and had an email from a lovely lady named Judith stating that the underlay wasn’t suitable for the flooring. She talked me through the process and helped with the order. I highly recommend.”

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Posted 2 years ago

“Easy to use website and delivery of samples was quick.”

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Posted 2 years ago

“Excellent customer care and informative about the products. Answered all questions and feeling more confident to choose a product.”

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Posted 2 years ago

“Keep getting pestered for reviews.. so far not great sent wrong samples took couple days longer the expected looking to order asap.. then got an email saying you sent the wrong samples and still waiting for new ones to arrive overall not the best start, also your gold underlays priced stupidly high compared to everywhere else. Hopefully I get the right samples today 👌🏼🙌🏼”

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Posted 2 years ago

“great customer service. delivery is little slow”

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Posted 2 years ago

“great service with super speedy delivery, product arrived well packaged and in good order, I will have no issues with using discount flooring in the future Richard”

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Posted 2 years ago

“Contacted DFD after being let down by a rival company. Customer service was fantastic and I opted for express delivery which was delivered promptly as promised”

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Posted 2 years ago

“Absolutely beautiful flooring at cheap prices”

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Posted 2 years ago

“Ordered sample for our total downstairs upgrade and extension very impressed with how fast they arrived and the quality will definitely be putting in a big order”

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Posted 2 years ago

“Excellent customer service and very good products.”

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Posted 2 years ago

“Really quick in sending sample”

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Posted 2 years ago

“Not good”

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Posted 2 years ago

“No customer service phone line is less than expected level of support these days”

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Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews