Discount Flooring Depot Reviews

4.8 Rating 10,182 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot knock their customer service. I recently bought some flooring online with ease and was delivered promptly. However on delivery the pallet that my flooring was delivered on was broken and some of the boxes were damaged. The boxes were inspected as requested on their email prior to delivery and a few boards were damaged. I contacted the company within the hour of delivery and I got a response immediately. The company subsequently replaced the boards that were damaged the following day. The flooring is of good quality and looks good now it has been laid. I will definitely use again”

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Posted 1 year ago

“Ordered samples, they came very quick and may order soke more to help me decide what to pick”

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Posted 1 year ago

“Very fast shiping. I recommend.”

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Posted 1 year ago

“I ordered samples and was pleased with how quickly they arrived and had a follow up call a week later.”

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Posted 1 year ago

“Very good customer service. Our order was one item short. I emailed on the day of delivery and was contacted straight back to say the missing item would dispatched the following day. I cannot fault the service and the flooring looks great too.”

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Posted 1 year ago

“Free sample came very quickly, good customer service”

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Posted 1 year ago

“Requested samples. Royal mail did not deliver but customer services was excellent and sent more samples straight away on an upgraded service.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Ordered online for next day delivery, all delivered as promised, excellent flooring really happy with the quality and finish.”

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Posted 1 year ago

“The service that I have received so far as been amazing! I put the items in my basket after deciding on the laminate flooring and had an email from a lovely lady named Judith stating that the underlay wasn’t suitable for the flooring. She talked me through the process and helped with the order. I highly recommend.”

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Posted 1 year ago

“Easy to use website and delivery of samples was quick.”

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Posted 1 year ago

“Excellent customer care and informative about the products. Answered all questions and feeling more confident to choose a product.”

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Posted 1 year ago

“Keep getting pestered for reviews.. so far not great sent wrong samples took couple days longer the expected looking to order asap.. then got an email saying you sent the wrong samples and still waiting for new ones to arrive overall not the best start, also your gold underlays priced stupidly high compared to everywhere else. Hopefully I get the right samples today 👌🏼🙌🏼”

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Posted 1 year ago

“great customer service. delivery is little slow”

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Posted 1 year ago

“great service with super speedy delivery, product arrived well packaged and in good order, I will have no issues with using discount flooring in the future Richard”

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Posted 1 year ago

“Contacted DFD after being let down by a rival company. Customer service was fantastic and I opted for express delivery which was delivered promptly as promised”

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Posted 1 year ago

“Absolutely beautiful flooring at cheap prices”

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Posted 1 year ago

“Ordered sample for our total downstairs upgrade and extension very impressed with how fast they arrived and the quality will definitely be putting in a big order”

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Posted 1 year ago

“Excellent customer service and very good products.”

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Posted 1 year ago

“Really quick in sending sample”

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Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,182 reviews