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Discount Flooring Depot Reviews

4.8 Rating 9,845 Reviews

95 %

of reviewers recommend Discount Flooring Depot

Company Reviews

Product Reviews

4.8

Based on 9,845 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 11th April 2024

Discount Flooring Depot 5 star review on 11th April 2024

Discount Flooring Depot 5 star review on 11th April 2024

Discount Flooring Depot 5 star review on 11th April 2024

Discount Flooring Depot 5 star review on 14th March 2024

Discount Flooring Depot 5 star review on 12th March 2024

Discount Flooring Depot 5 star review on 16th January 2024

606

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered two floors from discount flooring depot. Barcelona oak and classic beech effect. The Barcelona oak is still down and the beech flooring is stacked up waiting for installation soon. I don't much like my current floor and Classic beech is the standard that you most see in modern apartments and that's what people talk a lot about. So I thought I'd jump on the beech bandwagon and I'll see how it looks next week when it's down. I hope this helps.”

Posted 3 years ago

“Small sample sizes, delivered very quickly, have not completed an order with them.”

Posted 3 years ago

“Follow up phone call ahead of samples arriving was really useful. One of the samples i ordered was a chevron design, however as only one 'tile' was sent, it was difficult to ascertain how this will look overall. I would suggest for any chevron designs requested, a few samples are sent.”

Posted 3 years ago

“Website was really easy to use and work out what amount of flooring etc I needed. Can’t wait to order and receive my new flooring”

Posted 3 years ago

“I can't comment still not arrived yet”

Posted 3 years ago

“I found the actual price of the flooring to be good but disappointed with the delivery cost. They were prompt in sending me the samples I requested.”

Posted 3 years ago

“Web site was good. Ordered but the next day told it was out of stock so could upgrade to a different carpet or get a refund. Response was quick from them but could not get through for over 20 mins in the phone. In their defence they did respond to my call twice. Now waiting for my delivery”

Posted 3 years ago

“Laminate floor came late and underlay was wrong. Customer service was friendly and transferred some money to my account for compensation.”

Posted 3 years ago

“The sample arrived very promptly and was good quality. I was also informed when it would arrive. Good service”

Posted 3 years ago

“I have yet to recieve this product but was quick and easy to order”

Posted 3 years ago

“Ordered a sample about two weeks ago. Was shipped on the next day. It’s a 9th day since and unfortunately still waiting”

Posted 3 years ago

Sorry royal mail are having issues in your area due to Covid19

Posted 3 years ago

“Good variety of affordable flooring”

Posted 3 years ago

“I have done ordered a sample and the quality seems good and the it doesn’t match the colour I need. They don’t have the colour I need.”

Posted 3 years ago

“Good clear information on the site”

Posted 4 years ago

“Our 3 packs of flooring were delivered today and one was very damaged. I followed the instructions in the email confirmation of order and spoke to a very helpful young woman who assured me that another box would be sent out to arrive tomorrow. So really no problem, we hope!”

Posted 4 years ago

“Flooring is inexpensive. I asked for a sample of the parquet laminate and they gave me a very small sample, which doesn't reflect the patterns shown on the website. A bit disappointed”

Posted 4 years ago

“I ordered my floor. They confirmed. Then I got a request to fill out this survey.”

Posted 4 years ago

“Ordered just 2 packs of flooring as is a small area to cover but was charged a whopping £30 for delivery..extortion.Was very reluctant to order but really wanted the flooring so relented.Floor looks fab but still reeling a bit from delivery charge.”

Posted 4 years ago

Thanks for your feed back. Unfortunately due to flooring needing to be delivered by pallet courier this is a necessary charge as the goods would arrive completely destroyed with any other type of courier. I agree it is not an ideal solution but unfortunately there currently is no alternative.

Posted 4 years ago

“Ok prices, products reasonable”

Posted 4 years ago

“The problem that you do not have sow shop.”

Posted 4 years ago

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Discount Flooring Depot is rated 4.8 based on 9,845 reviews