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Discount Flooring Depot Reviews

4.8 Rating 10,661 Reviews
95 %
of reviewers recommend Discount Flooring Depot
Company Reviews Product Reviews
4,893
 Metrics Info
4.8
Based on 10,661 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael R
Verified Buyer
“Good price Good quality flooring bit later for delivery but only a few days”
Helpful Report
Posted 2 years ago
Lesley C
Verified Buyer
“Fast service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The flooring samples I was sent arrived quickly and look great. Only criticism is the amount of follow up emails and calls I have received following the purchase of the samples. It’s too much.”
Helpful Report
Posted 2 years ago
Chelsea P
Verified Buyer
“We've ordered 2 different types of flooring from DFD. One is excellent (aqua lock urban grey). It is comfortable and quiet and lays very well. The other is terrible (aquastone). It laid flat initially but has begun to lift and creak despite the subfloor being releveled. We've had to take it up and purchase more of the aqualock to replace the aquastone. I complained about this and was offered a partial discount but I still don't think it was enough given the expense of the floor. I don't think the aquastone is of good quality at all and should have been refunded in full. I purchased enough for 2 rooms. Thankfully I only laid it in one in the end due to the problems we've had with it so I've recently purchased more aqualock to go in the final room. But I'm all in all hundreds of pounds out of pocket due to a floor that isn't fit for purpose. So I'm reluctant to use you guys for anything again that isn't aqualock. Hence the 3 star review.”
Helpful Report
Posted 2 years ago
Andrew P
Verified Buyer
“Seemed to be an issue with the board as they wouldn't click in until they were over centre. Then they would open up when made straight. Have bought from DFD before and the boards have been fine previously. My installer had a nightmare with this floor! Shipping and communication were good. And would still uses DFD again”
Helpful Report
Posted 2 years ago
Lisa T
Verified Buyer
“Unfortunately sample never arrived,but customer service was very good.”
Helpful Report
Posted 2 years ago
Vasyl N
Verified Buyer
“I'm ordering floring and text messages about time for delivery. No answer. Logistics company call me 50 min before I get my floor. Nobody wasn't home.”
Helpful Report
Posted 3 years ago
Stephen S
Verified Buyer
“See delivery was quick”
Helpful Report
Posted 3 years ago
Neil W
Verified Buyer
“The flooring is beautiful and goes down really well, however a lot of boards were damaged and it was one or two per pack which was really frustrating and a waste of money.”
Helpful Report
Posted 3 years ago
Charlotte B
Verified Buyer
“One pack of the flooring was damaged with chips on each panel”
Helpful Report
Posted 3 years ago
Mr J
Verified Buyer
“Although described as Herringbone the pattern is actually chevron this was disappointing”
Helpful Report
Posted 3 years ago
Valentina T
Verified Buyer
“Is not to my liking”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Decent quality samples but delivery took a week instead of 48hours”
Helpful Report
Posted 3 years ago
Lee N
Verified Buyer
“Good flooring at good price delivered on time but delivery driver wasn’t the best”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Not good”
Helpful Report
Posted 3 years ago
Cain W
Verified Buyer
“The flooring is cheaper than most other sites and high street shops”
Helpful Report
Posted 3 years ago
Angela P
Verified Buyer
“Samples arrived promptly but then I kept getting puonecalls and text ...just trying to ascertain cost of materials and workmen”
Helpful Report
Posted 3 years ago
Susan N
Verified Buyer
“Delivery should have been on the Thursday but only half of flooring arrived we then had to wait until the Monday for the rest which caused a delay of moving into our new home, which caused a few issues.”
Helpful Report
Posted 3 years ago
Peter C
Verified Buyer
“Herringbone flooring has a higher percentage of scrap than the usual 10% it would have been nice to have been notified on the website about this so I didn't have to buy another box and pay another £40 postage for literally 3 boards.”
Helpful Report
Posted 3 years ago
Hannah D
Verified Buyer
“The samples we got were great quality so we placed an order. The ordering process was easy however the delivery came a day late, no notice of the delay so I waited in all day for nothing. Customer service team were not helpful either, after a 20 minute wait to get through to speak to someone I was bluntly told that the delivery was going ahead as planned and that the driver could deliver up to 6pm. Order arrived the following day at 8am. The flooring arrived on a pallet which I now need to dispose of.”
Helpful Report
Posted 3 years ago
Discount Flooring Depot is rated 4.8 based on 10,661 reviews
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