Discount Flooring Depot Reviews

4.8 Rating 10,560 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great getting a free sample to ensure I could match with my existing flooring.”

Helpful Report

Posted 6 hours ago

“Fast delivery, excellent customer service”

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Posted 2 days ago

“Received samples very quickly with a follow up call to ensure satisfaction email received for when I'm ready to make a purchase”

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Posted 3 days ago

“I’ve used flooring depot a few times now and both times the service from start to finish has been fantastic. Ordering online easy WhatsApp messages keeping you informed flexible delivery times and then delivery is on time! Brilliant”

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Posted 3 days ago

“I ordered two floor samples. These arrived quickly. Well packaged for protection and they We’re true to colour. With one follow up call and email after to make sure I was happy with the service provided I was extremely satisfied and will look to purchase when we have chosen our colour”

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Posted 3 days ago

“Sample arrived promptly unfortunately didn't match my units but good service and good quality”

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Posted 4 days ago

“Lovely samples, unfortunately not what i wanted for my room but plenty of variety”

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Posted 4 days ago

“sent sample quickly then phoned to see if it was ok.”

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Posted 5 days ago

“We have only bought samples of flooring so far, but we will definitely be purchasing the full flooring. Very good quality and would recommend to anyone”

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Posted 6 days ago

“Good free samples”

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Posted 6 days ago

“While their sales team was great, they have failed to deliver on the day where I paid for the 2h slot, failed to announced me, then the next day they have arrived 6 hours later than initially planned, practically wasting two working days for my workers.”

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Posted 6 days ago

“Great service. Great products My house looks great because of you guys. Many thanks”

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Posted 1 week ago

“Returned flooring and they only returned 1/3 of my money, they still owe me £130!!! No reply customer complaint email, no phone number can call. Terrible customer service will not be using ever again!!”

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Posted 1 week ago

“Excellent delivery service”

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Posted 2 weeks ago

“All parts of order were received in good condition. Driver had to divert do to roadworks and other problems. He was very friendly despite to difficulites encountered. Have installed and no problems.”

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Posted 2 weeks ago

“I ordered some samples of flooring and the service was amazing. Delivery came and it was free didn’t even charge postage! The quality of the flooring is amazing and I am excited to get mine ordered and fitted”

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Posted 2 weeks ago

“Free samples arrived quickly, they were well packaged. I felt the quality was poor compared to competitor samples I have received.”

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Posted 2 weeks ago

“Lots of options to choose from and Quick delivery”

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Posted 2 weeks ago

“Was free which is great. However Took really long to arrive delaying the decision process when time was critical. Also would be better to receive multiple slabs rather than just 1. I would’ve been happy to pay for this rather than receiving just 1”

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Posted 2 weeks ago

“Great servise and great price. Really helpful in initially choosing flooring and then detailing what I needed. Will be uding them again”

Helpful Report

Posted 2 weeks ago

Discount Flooring Depot is rated 4.8 based on 10,560 reviews