Discount Flooring Depot Reviews

4.8 Rating 10,636 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 22nd March 2026

Russell B

Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some bathroom tiles online. They were delivered on a pallet as scheduled. Great customer service, very helpful and responsive when I wasn’t sure if they are the right colour. Thanks!”

Helpful Report

Posted 3 days ago

“Good customer service and solid product offering”

Helpful Report

Posted 4 days ago

“Very nice a affordable”

Helpful Report

Posted 5 days ago

“Absolute NO GO – Avoid this company. In my experience, this company has been dishonest and extremely unhelpful. I purchased their click-lock wooden flooring, and their website recommended buying the matching underlay and beading. When the order arrived, the flooring was nothing like proper click-lock flooring and was a nightmare to install. To make matters worse, they sent the wrong colour beading. When I contacted customer service, they agreed to accept the return, but then charged me a return fee. I explained that the beading had been recommended by their own website to match the flooring, but they claimed it was my fault, not theirs. As a result, I had to order the correct colour beading on BnQ at my own expense and pay my fitters a second time to come back and install it, leaving me significantly out of pocket because of their mistake. They arranged the return of the incorrect beading and still charged my card for the return costs. I have reported the company to the relevant consumer protection authorities. I would not recommend buying from them.”

Helpful Report

Posted 1 week ago

“Excellent quality products and quick delivery”

Helpful Report

Posted 1 week ago

“Fast delivery, great prices.”

Helpful Report

Posted 2 weeks ago

“Quick respone and delivery quality product”

Helpful Report

Posted 3 weeks ago

“Dealing with Judith, the whole experience was brilliant. I explained what I was looking for after ordering a few samples by myself online. She pulled out a few similar options I’d not seen and the I chose one of her choices. Brilliant floor. Excellent value for money and I’ve told my floor layer to use them in future and everyone else I know. Chuffed with results.”

Helpful Report

Posted 4 weeks ago

“Great samples, really good communication and very quick delivery options. So pleased and I’ll definitely be ordering again for my next project.”

Helpful Report

Posted 1 month ago

“Great flooring at a great price!”

Discount Flooring Depot 5 star review on 21st June 2026

Helpful Report

Posted 1 month ago

“Great customer service, spoke to someone about what I was looking for and helped me find the right products and get them ordered the same day. Would happily use again”

Helpful Report

Posted 1 month ago

“I have received samples and will place an order shortly. My dad found this company, he rang to request samples and the lady was so helpful and sent them straight away as he wanted them asap. He placed an order and again the service was great. The packs arrived as described & he is over the moon with how easy they are to lay”

Helpful Report

Posted 1 month ago

“Brilliant prices. Really fast delivery. Useful tools to help me figure out how much is needed.”

Helpful Report

Posted 1 month ago

“I ordered some samples. The process was easy and free. Great service!”

Helpful Report

Posted 1 month ago

“No problems from start to finish nice flooring went for grey gloss. Arrived on time.. would def use again”

Helpful Report

Posted 1 month ago

“The floor looks great and the click and lock system works perfectly however I did have in total 5 damaged planks in my delivery which could not be seen until the packs were opened, whether this is down to delivery or storage I could not say luckily I ordered more than I needed so it wasn’t to much of an issue”

Helpful Report

Posted 1 month ago

“Good selection of laminate boards and a shop assistant who knew his stuff (Keighley).”

Helpful Report

Posted 1 month ago

“Flooring is great looks fantastic”

Helpful Report

Posted 1 month ago

“Very high finish and service fits very generous etous durable”

Helpful Report

Posted 1 month ago

“I can only rate the free samples process for Discount Flooring Depot but would rate it 5*. I ordered a couple of samples first, then following a short phone call from them, they sent me more which I felt was going above and beyond what I expected. The samples arrived quickly and include what is highly likely to be my final choice - just considering doing the kitchen as well as the bathroom so a bit of delay making my final choice/purchase.”

Helpful Report

Posted 1 month ago

Discount Flooring Depot is rated 4.8 based on 10,636 reviews