Discount Flooring Depot Reviews

4.8 Rating 10,366 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 30th May 2025

637

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They phoned me to see if they could help anymore (which I really appreciated)”

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Posted 1 year ago

“Great company, customer service on point!”

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Posted 1 year ago

“The website is very good and easy to navigate. it was very easy to order in samples, such that i could test the quality and color with material in hand. the delivery was fast and the samples were in great quality. the chat with a representative for further support and discussion was quiet helpful as well. Will definitely order again”

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Posted 1 year ago

“The samples I requested arrived quickly, followed up by a polite non-pushy call to see if I was happy with the samples or needed more choice. Lovely service so far, so I will definitely recommend.”

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Posted 1 year ago

“I have ordered the free samples and well received with good quality.”

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Posted 1 year ago

“Great effort in packaging”

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Posted 1 year ago

“Really happy with the quality and time of delivery!”

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Posted 1 year ago

“Quick delivery, flooring looks great down”

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Posted 1 year ago

“Fantastic samples. Waiting for access to property then will most likely order from this company. Quality is unreal”

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Posted 1 year ago

“Flooring delivered on time. Great service”

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Posted 1 year ago

“Samples arrived really quickly, easy to order online, got follow up call as well which was nice. The flooring looks much better once fully laid than the sample indicated.”

Discount Flooring Depot 5 star review on 17th May 2024

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Posted 1 year ago

“Very Poor on time delivery, i placed an order 4th of march with the expectancy for receiving my goods within a few days, according to there website. To then being told problem at the suppliers, Then being promised several different delivery dates , and the date i was given as a defiant day, because i paid for a pacific day delivery charge , no delivery - and waited all day. Got in touch with customer services who told me the goods had been delivered to my home with nobody there to received the order, ( Gob smacked )how is this a good service when I'm at work over 20 miles away from where I live, and the delivery date i chose wasn't the date they delivered? Nothing back from customer service when I complained. Its an Absolute shame, as my order looks great. Shocking.”

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Posted 1 year ago

“Wide choice, good prices and clear details”

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Posted 1 year ago

“Very prompt and helpful”

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Posted 1 year ago

“Ordered samples. Arrived in super quick time and right size for comparisons. I will be ordering my new flooring soon.”

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Posted 1 year ago

“liked the follow up email and call after ordering sample”

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Posted 1 year ago

“I got samples on time. Also i got a call from a member of staff checking if that was received and a confirmation email of my order and dispatch. Very nice service 👌”

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Posted 1 year ago

“Good knowledge of products very helpfull.”

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Posted 1 year ago

“Easy to navigate website. Sent me some samples free of charge which is a great help when deciding on colours and designs.”

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Posted 1 year ago

“Excellent service well pleased with my flooring delivered on the day that was booked thanksdiscount flooring”

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Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,366 reviews