Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Very good quality”

Helpful Report

Posted 1 year ago

“Have used this company twice this year.Both times I have ordered, given delivery date requirements....both deliveries have arrived, on time, in excellent condition. Exceptional price, delivery and service”

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Posted 1 year ago

“Superfast delivery of quality & competitively priced products and good follow-up customer services. Highly recommended!”

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Posted 1 year ago

“I love the flooring from here I’ve ordered a few samples of different quality wood and still find them better than other places like bnq etc, gunna be ordering for my other living room next week”

Helpful Report

Posted 1 year ago

“Do not buy from here. £45 for kirbside delivery, I am 7 months pregnant and the driver left the flooring outside and would not help. Once received the flooring was not remotely what was advertised. In the pictures and what it states is light oak. It’s definitely not light oak. I spoke to customer services and they informed me it was totally my problem and I had to pay £75 to return the ‘grey’ flooring. The representative even stated it had a grey streak. It’s definitely Dont buy from here, not interested when you have an issue. I’m £115 out of pocket for their pictures and descriptions not being correct.”

Helpful Report

Posted 1 year ago

“Really good samples sent through to me. Also quick delivery. Did not have to wait long”

Helpful Report

Posted 1 year ago

“i paid for express delivery and waited in all day apart from a 30 minute window that i needed to pop out to get supplies for the customer i was doing the job for, i rang discount floor before leaving as was told yes you can go out there is no problem or risk of it getting delivered as we dont even have a time yet, for it to get delivered 10 mins after that phone call and having to go to the couries yard that they use a 70 mile round trip to keep my customer happy, made a complaint for some reimbusrement and now i am being ignored, such poor communication with purchasing customers and staff your end”

Helpful Report

Posted 1 year ago

“Samples arrived quickly Good quality flooring Good customer service Jason rang to ensure samples had been received and answered any question I had Will be ordering in a couple of weeks”

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Posted 1 year ago

“Very helpful and easy to navigate thier website”

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Posted 1 year ago

“Not fitted yet but looks good”

Helpful Report

Posted 1 year ago

“Great service and very friendly. Product choice is great!”

Helpful Report

Posted 1 year ago

“Big choice of flooring in good price,”

Helpful Report

Posted 1 year ago

“We have yet to lay the flooring but the customer service, choice of floorings and price were all great!”

Helpful Report

Posted 1 year ago

“From ordering to delivering the product was super quick, plenty of products to choose from, only thing that put me off slightly was the 40 delivery fee, didn't qualify for the free delivery as I was spending 350”

Helpful Report

Posted 1 year ago

“delivery cost to high”

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Posted 1 year ago

“WW found DFD whils looking for flooring online. The room simulator was a great help with deciding what colour we wanted and its really easy to use. The delivery driver was a really nice chap and he even had an elctric truck to take the pallet up our drive. The delivery was extremely well packed and damege free. The products are very high quality and the colour is even better than expected.”

Helpful Report

Posted 1 year ago

“We spoke to a member of Discount Flooring as we needed a bit of help with our order. They couldn’t have been more helpful. Our order arrived on time, delivered by a very pleasant courier. Very pleased with the service afforded by this company.”

Helpful Report

Posted 1 year ago

“The service is very good, they contact you via whatsApp and answer emails very quick, also very easy to make a purchase online, good quality and fast delivery, I highly recommend them!”

Helpful Report

Posted 1 year ago

“Ordered some samples which arrived promptly in the post, lovely lady called to check everything was ok and chatted about what we’re doing, no hard sell and has subsequently followed up with a selection of other samples as we were undecided. Still haven’t made a final choice but definitely plan to be placing an order too based on current experience”

Helpful Report

Posted 1 year ago

“Helpful and quick service”

Helpful Report

Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews