Discount Flooring Depot Reviews

4.8 Rating 10,182 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service,good quality flooring”

Helpful Report

Posted 1 year ago

“Horrendous service. Delivery was left out in the rain. Try acclimatising laminate after that? No underlay. With the delivery. Had to buy it again at local builders merchants. They are still insisting on delivering a week later despite repeated emails asking to simply refund. I cannot get through on phone. Customer service if you can call it that comprises emails which they ignore. Or reply too at their leisure. I advise anyone avoid this company like the plague.”

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Posted 1 year ago

“I ordered some samples which came promptly and then a phone call to follow up, i will place an order end of march :)”

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Posted 1 year ago

“Hello The assistant at customer support Dean was amazing very helpful and was a pleasure to deal with Unfortunatly I was not happy with the delivery procedure the delivery driver was fantastic but road side delivery for 74 sq meters of flooring is shocking it was raining heavy and windy and all had to be handballed in to the house up my drive and off the road it could not be left there as it is a renovation and is not occupied at the moment, there was only me there to do this I think you need to make an option that buyers can choose to have assistance on delivery I feel sorry for the older generation if this happens to them”

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Posted 1 year ago

“I received a sample of laminate flooring, very much like the Baltic Sand Oak.They also sent me a swatch of the underlay. Very good quality”

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Posted 1 year ago

“Ordered some samples to choose from,placed the order online, mo fuss...just a good quality service”

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Posted 1 year ago

“Loved the ability to see my room with the flooring before buying. Delivery in two days, no damage and lovely delivery fella. No problems with the laminate and quality is great. I spent a while researching different suppliers. Very pleased will buy again.”

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Posted 1 year ago

“Ordered samples and came 2 days later, very good. Not the cheapest and worried about returns reviews on trustpilot i.e. carriage and re-stock.”

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Posted 1 year ago

“Excellent service and understanding to customer requirements. Communication also top notch.”

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Posted 1 year ago

“Very good customer experience - worked with us to ensure a smooth delivery and were happy discussing quality concerns (though there were none)”

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Posted 1 year ago

“These guys deliver quality products, delivery is rapid, and they keep you informed as to progress. No complaints!”

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Posted 1 year ago

“very good didnt get it on the day it was suppose to come but that was due to snow but they delivered on the next working day early the only down size was that they never rang or emailed me to let me know but would still buy from them again”

Helpful Report

Posted 1 year ago

“Free samples arrived very quickly. Site easy to use and good selection. Ordered products which arrived in two days, undamaged and on time. Underlay a bit tricky, (gold backed moisture blocking), hard to separate the ends (glued together) but good once on floor. Laminate fitted very well with no problems at all, good product (not expensive). Overall very satisfied indeed with Discount flooring Depot.”

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Posted 1 year ago

“Quick enough delivery. Would recommend a slightly bigger size of sample for the chevron but it was a good indicator and helped me to make up my mind quickly.”

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Posted 1 year ago

“Lovely quality items, arrived quickly”

Helpful Report

Posted 1 year ago

“Good choice and value. I like that they have more unusual designs I couldn’t find in the bigger chains. Samples arrived quickly. I would recommend Discount Flooring depot.”

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Posted 1 year ago

“They sent samples straight out and we are still looking at which ones we want. Lots of choice and good quality wood”

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Posted 1 year ago

“Ordered a couple of samples, arrived quickly, no payment required.”

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Posted 1 year ago

“Nice floor just not what I’m looking for but thanks x”

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Posted 1 year ago

“Ordered some samples which came quickly, thank you. This has enabled us to be sure which one we need so our order is going in once I check our sizes. Good customer service”

Helpful Report

Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,182 reviews