Discount Flooring Depot Reviews

4.8 Rating 10,351 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 7th April 2025

636

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine ,the quality was good ,the delivery was prompt,thank you.”

Helpful Report

Posted 6 years ago

“Excellent easy to use website and the delivery was spot on. The quality of the product supplied looks very good. The only quibble is that the delivery charge was not made available until the order was made.”

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Posted 6 years ago

“Great price, fast delivery and a quality product.”

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Posted 6 years ago

“The flooring and pricing was good and delivery was arranged for a set day. Unfortunately ordered the wrong item and was quite costly to exchange for a small order which was frustrating as had to pay for two deliveries (once for return and once for new delivery)”

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Posted 6 years ago

“I ordered samples on bank holiday Monday and received a dispatch email the same day. The samples arrived on weds great service”

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Posted 6 years ago

“Good website, easy to navigate and such a great range of products to choose fro.”

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Posted 6 years ago

“Got catalogue of products, easy and helpful website. Good photography and descriptions.”

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Posted 6 years ago

“Great website Easy to shop Friendly company Great prices and perks”

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Posted 6 years ago

“I ordered some samples which came in time and were great quality, large enough to see what your buying.”

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Posted 6 years ago

“Easy process to order online, good price”

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Posted 6 years ago

“Helpful website and easy to find what your looking for, awaiting my samples.”

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Posted 6 years ago

“Good quality flooring for a very competitive price. Excellent customer service and prompt delivery.”

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Posted 6 years ago

“Good prices and excellent telephone advice. An improvement would be to enter square metres and a calculation automatically made to number of boxes required. Delivery charge a bit expensive especially as morning or afternoon cannot be offered without extra charge.”

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Posted 6 years ago

“Easy to order ,quick delivery , well packed to ensure less damage. Flooring is good quality.”

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Posted 6 years ago

“Very quick delivery, good website layout.”

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Posted 6 years ago

“I had spotted a a really good deal on laminate flooring and had a budget of £600.00 for a charity that we are helping. The staff were super helpful and were able to signpost and direct me appropriately. Found that the website had gone down and was not able to make the purchase there and then, however, the following day the website was easy to navigate and I was able to place an order. Really helpful staff and really pleased with the ease of purchase and advice that was offered”

Helpful Report

Posted 6 years ago

“Arrived when it was supposed and in excellent condition. Exact product as ordered and packaging protected efficiently. Yet to lay the flooring but so far very happy with the product. Emails were sent with specific instructions to check the product before signing for delivery and 15 minutes was allowed to check everything was in tact.”

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Posted 6 years ago

“I found Discount Flooring Depot website very useful. I also love their free of charge cute samples.”

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Posted 6 years ago

“Website is easy to use and finds the best products relating to what you searched. Doesn’t skip back and to after adding items to basket either. Fab.”

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Posted 6 years ago

“The layout of the webpage overall is rather well thought out. The bold writing as well as the categories for each flooring type make the viewer well aware of where their desired flooring material is located within the webpage. Although I myself had minimal issues viweing and using the webpage at first, the main problem the kept reoccurring was that on a mobile platform espevially, filtering the results in any manner would distort the results from time to time, this definitley needs fixing. However, this issue did not seem to impact me as a user too much since overall the front page I was directed to when clicking on my desired category already seemed to display a variety of options i was vwry happy with. The other issue I also encountered ,was that after ordering the sample pieces although i had been told when the items were dispatched the tracking page did not tell me when my items will arrive which made it rather frustrating since i would have to wait in anticipation. Also, credit should be given the webpage designer since he colour scheme and font of wriring is very appealing to eye and user friendly. Even the little introductory text into each type of flooring is rather pleasant to read. Overall the webpage would get a solid 8/10 from me.”

Helpful Report

Posted 6 years ago

Discount Flooring Depot is rated 4.8 based on 10,351 reviews