Discount Flooring Depot Reviews

4.8 Rating 10,298 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 3rd March 2025

633

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service, no problems, but the delivery charge at £40 is expensive. The boards were well packed and undamaged on delivery. I'm happy to pay the delivery charge for the 6 packs of boards, but we are potentially going to need another pack and the delivery will be as much as the boards.”

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Posted 5 months ago

“I only ordered samples but the delivery time was great, the quality seems very good and the customer service is brilliant.”

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Posted 5 months ago

“Not installed our flooring yet, so this is about ordering/delivery only. The product looks good + the free samples helped us decide on the product. Decent price. Delivery was expensive and we got absolutely no tracking/info on the day to let us know an estimated time or how many stops away etc. You only get an hour to check for defects which is ridiculous as it took nearly that long to carry inside as it's kerbside delivery only. A lot of the packets were ripped open so we may have damage that we're unaware of.”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“very good and efficient service”

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Posted 6 months ago

“Really fast at helping”

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Posted 6 months ago

“Samples arrived quickly and efficiently”

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Posted 6 months ago

“Judith was extremely helpful and knowledgeable and I was very pleased. However, the delivery driver was hours late and unhelpful. It’s a shame that all of Judith’s efforts to provide great customer care are not mirrored by the delivery company.”

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Posted 6 months ago

“Very helpful and easy to navigate thier website”

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Posted 6 months ago

“From ordering to delivering the product was super quick, plenty of products to choose from, only thing that put me off slightly was the 40 delivery fee, didn't qualify for the free delivery as I was spending 350”

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Posted 6 months ago

“Got some sample through quickly, had a follow up email to show interest which was good, not too much where sometimes that can annoy me as a customer. Chose out tiles which had arrived today. Great service”

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Posted 7 months ago

“Requested samples-arrived quickly received follow up phone call -very efficient”

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Posted 7 months ago

“The flooring arrived in good condition, no problems. The point to raise is the delivery estimate was 16:30 and it arrived at about 11:30.”

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Posted 7 months ago

“Sample arrived quickly and was a good size even was sent a sample of underlay”

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Posted 7 months ago

“Not laid the flooring yet but delivery update was good and delivered right to the door. Initial delivery date when purchased was a couple of days, but almost instantly after ordering the delivery was changed as the item wasn’t in stock. Made no difference to us, but could have been an issue if we were expecting delivery as dated when we ordered.”

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Posted 7 months ago

“Website is easy and quick to work with”

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Posted 8 months ago

“I haven't bought anything yet but the range is good and they have a very attentive customer service.”

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Posted 8 months ago

“Great people great carpets”

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Posted 8 months ago

“Quick sample ordering process Samples arrived within 2 days Email conformation”

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Posted 8 months ago

“Samples arrived on time, the follow up telephone call and email was helpful and not pressered Can’t vote higher at this stage as I haven’t placed an order.”

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Posted 8 months ago

Discount Flooring Depot is rated 4.8 based on 10,298 reviews