Discount Flooring Depot Reviews

4.8 Rating 10,393 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,393 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 13th June 2025

638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived when it was supposed and in excellent condition. Exact product as ordered and packaging protected efficiently. Yet to lay the flooring but so far very happy with the product. Emails were sent with specific instructions to check the product before signing for delivery and 15 minutes was allowed to check everything was in tact.”

Helpful Report

Posted 6 years ago

“I found Discount Flooring Depot website very useful. I also love their free of charge cute samples.”

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Posted 6 years ago

“Website is easy to use and finds the best products relating to what you searched. Doesn’t skip back and to after adding items to basket either. Fab.”

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Posted 6 years ago

“The layout of the webpage overall is rather well thought out. The bold writing as well as the categories for each flooring type make the viewer well aware of where their desired flooring material is located within the webpage. Although I myself had minimal issues viweing and using the webpage at first, the main problem the kept reoccurring was that on a mobile platform espevially, filtering the results in any manner would distort the results from time to time, this definitley needs fixing. However, this issue did not seem to impact me as a user too much since overall the front page I was directed to when clicking on my desired category already seemed to display a variety of options i was vwry happy with. The other issue I also encountered ,was that after ordering the sample pieces although i had been told when the items were dispatched the tracking page did not tell me when my items will arrive which made it rather frustrating since i would have to wait in anticipation. Also, credit should be given the webpage designer since he colour scheme and font of wriring is very appealing to eye and user friendly. Even the little introductory text into each type of flooring is rather pleasant to read. Overall the webpage would get a solid 8/10 from me.”

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Posted 6 years ago

“Excellent customer service. Even more exciting pricing compared to the stores- hard to beat it. Can't wait to receive our order and get the floor down! Thank you.”

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Posted 6 years ago

“At the moment seems to be one of the cheapest flooring for the whole of my search and definately a lot of choices.”

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Posted 6 years ago

“Browsing through google and I came across this gem of a site. Very happy with the wide choice on offer and free samples to boot. Few clicks away and order processed and dispatched by the end of the day. Impressed indeed. Two days later the samples came and now is the difficult process of deciding which one to choose. I highly recommend.”

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Posted 6 years ago

“Just received my 3 free floor samples, I'm very impressed with the efficiency, packaging and overall service, Once decided on the color for myself will definately be placing an order and recommending to friends Thank you”

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Posted 6 years ago

“I thought the website was well laid out without being too trashy. The tabs on the front page are large enough that you have no problem navigating through the website. I especially like the fact that it has tabs informing you how to take care of the floors as this isn't something you see on other sites”

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Posted 6 years ago

“The service provided by the company has been excellent. I wanted to see the samples of my liking and I received them in 48hrs. time by the post. Thanks for the effort and I would recommend you to anyone interested in the flooring jobs.”

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Posted 6 years ago

“I’m very happy with discount flooring & the price of it”

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Posted 6 years ago

“Fast delivery for samples”

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Posted 6 years ago

“Wonderful laminate although came open and falling out and a bit scuffed and didn’t get my underlay as it was over 65. Would be lovely if it all comes still in its boxes next time 😊”

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Posted 6 years ago

“Really good service even when just asking for samples. Arrived within 2 days so you can't argue with that. I'll definitely use these guys again and again..”

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Posted 6 years ago

“goodeasy to navigate and clear”

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Posted 6 years ago

“Samples were promptly sent and accompanied by informative leaflets/brochure etc. I would be happy to take my enquiry further with this company in due course.”

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Posted 6 years ago

“absolutely wonderful would definetely order again!”

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Posted 6 years ago

“Staff was very helpful.i did get the samples very promptly. I was quite pleased”

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Posted 6 years ago

“The order process was easy and the flooring is good quality for the price. However, delivery is kerbside only. It would be better if you could deliver to the door, especially for elderly customers.”

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Posted 6 years ago

“Easy to navigate and find all the items you are looking for, clear menues set out to catorigise products for a quick and easy way to find what your looking for.”

Helpful Report

Posted 6 years ago

Discount Flooring Depot is rated 4.8 based on 10,393 reviews