Discount Flooring Depot Reviews

4.8 Rating 10,614 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 22nd March 2026

Russell B

Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A week and a half since ordering and samples still haven't arrived!”

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Posted 3 years ago

“Good service and quick delivery of requested samples. Definitely will return to purchase the flooring as our project progresses to the next stage.”

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Posted 3 years ago

“GREAT SERVICE VERY HELPFUL WOULD RECOMMEND YOU GO HERE FOR YOUR FLOORING”

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Posted 3 years ago

“Very happy with the free samples received. Samples arrived quickly. We will definitely be looking to order in the near future.”

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Posted 3 years ago

“Good choice and eager staff”

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Posted 3 years ago

“Received on time and in good condition. Great service, thank you.”

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Posted 3 years ago

“Good quality, quick delivery and helpful aftercare service.”

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Posted 3 years ago

“I only ordered a few samples. It was easy to order. The website was very direct and understanding and I’m very much considering using discount flooring for my entire home.”

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Posted 3 years ago

“Have not received any samples as yet”

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Posted 3 years ago

“We’ll packaged Delivery time was spot on Customer services are 2nd to none brilliant service Will 100% use again, and have done many times before”

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Posted 3 years ago

“Great fast sample service and follow up call. Still debating our samples as they're all great but would recommend.”

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Posted 3 years ago

“I'm not satisfied with customer service. My flooring arrived with 1 pack damaged which the driver acknowledged and said he would take it back, I said I will keep it and use what I could. He reported when he got back and I emailed CS. Nothing happened I wrote again nothing happened. I was short on my floor and instructed my carpenter to go and fine more planks from elsewhere- nothing matched! I had to rejig my kitchen to enable me to use what I had. It cost me extra time, labour and cost for employing a carpenter. Still I never heard from customer services!”

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Posted 3 years ago

“My wife had to carry 25 packets of laminate flooring up 8 steps into the house due to a load of nonsense by this company avoid at all cost £45 delivery 07970396978”

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Posted 3 years ago

“Good flooring for the price looks good on my floor”

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Posted 3 years ago

“What a great range of carpets, backed up by fantastic staffing and a good web site ****”

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Posted 3 years ago

“Beautiful tiles Very good nd nice costumer service”

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Posted 3 years ago

“Pretty happy with the service received from DFD company. Ordered samples for kitchen floor which came pretty quickly and Dean looked after the enquiry. He followed up by email twice but I didn't feel pressured at all. Sadly my choices didn't suit so emailed him to advise. Asked for a return label so they can be used again. All too many companies do not keep in contact but they did.”

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Posted 3 years ago

“Good value and on time delivery”

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Posted 3 years ago

“Thanks for sending free samples of laminated flooring. Now we can choose the best that we wanted to lay in the floors...”

Discount Flooring Depot 5 star review on 16th November 2022

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Posted 3 years ago

“The laminate flooring came and image did not do it justice looked much more expensive than was (as had gone for a average price per m2) i also ordered beading and underlay all which were high standard for price I paid. I did have few delivery issues but that was with the courier and after contacting direct flooring about it they contacted courier and sorted issue for me same day and delivery came few hours later.”

Helpful Report

Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,614 reviews