Discount Flooring Depot Reviews

4.8 Rating 10,305 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 18th March 2025

634

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic set out 😊 good”

Helpful Report

Posted 7 years ago

“Website easy to navigate, ordering online easy, follow up email order confirmation received, sadly goods should've been delivered Monday 4th September it didn't happen when I telephoned I was offered sincere apologies and asked if I wanted to continue with the order or cancel, I chose to continue with the order as we'd taken a weeks annual leave to get these 30 packs down. Delivery took place on Thursday 7th September, delivery driver rang 20 minutes before arriving and was extremely helpful and courteous. So overall despite the hiccup our flooring if going down nicely AND looks really nice.”

Helpful Report

Posted 7 years ago

“There were a couple of delays in the delivery which were outside the companies control, but they kept me informed and delivered asap”

Helpful Report

Posted 7 years ago

Thank you for your review. I am pleased that the Customer service team kept you well informed. It was disappointing that you had to wait the time you did. You have been a very understanding customer and we appreciate this. Thank you again. We look forward to seeing pictures of your finished room. Send these to admin@discountflooringdepot.co.uk

Posted 7 years ago

“I ordered some samples and they arrived so quickly, I looked around b&q homebase ect and these were by far the best colour and quality. About to order for my living room when done will add some picutres”

Helpful Report

Posted 7 years ago

Thank you for your review, We are pleased you have been happy with the service received. It would be great to see some pictures. If you can send these to admin@disocuntflooringdepot.co.uk we will send you a £5 Amazon Voucher.

Posted 7 years ago

“Very quick and cheap delivery”

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Posted 7 years ago

“Great product. Great prices. Very friendly and helpful.”

Helpful Report

Posted 7 years ago

“A young Irish lady on the Customer Service team really went out of her way to help when I needed just a couple of extra flooring pieces.She quickly organised and sent these.Brilliant!! The Elite Stone laminate flooring I bought from Discount flooring looks great in my kitchen and has been admired by friends.”

Helpful Report

Posted 7 years ago

“Hadn't purchased laminate flooring for over 20 years (and that was kitchen, only). Now ready to replace living room carpet with something that doesn't look like a product from 20 years ago and found a huge range on Discount Flooring's website, most of which will be in budget. The sales representative was very helpful, returned his call, as promised and has agreed to send out four of the selected samples, based on the type of finish I'm looking for. His guidance through these unfamiliar products has been invaluable.”

Helpful Report

Posted 7 years ago

“I like there product. I order a sample. They email me. A day after they call me to confirm the order. I am happy there services.”

Helpful Report

Posted 7 years ago

“Delivery on time and as promised.”

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Posted 7 years ago

“There disign love it.customer service it's perfect.”

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Posted 7 years ago

“The website design was simple to navigate and it provided a free sample that I was looking for. The ability to calculate how many packs of flooring needed by inputting my room measurements was a great help.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, We have some other excellent grey floors available , if you would like some additional samples, for example: Sydney grey (LAM258) Canadian Collection (LAM386) Style 11mm Grey Oak (LAM271). Should you require any further assistance please contact sales@discountflooringdepot.co.uk.

Posted 7 years ago

“Cheap discounted laminate & underlay included. Beading a reasonable price. Good selection of flooring & colours & patterns of each flooring.”

Helpful Report

Posted 7 years ago

“Although it was a day late the lady Kelly was very helpful and even refunded our delivery. Flooring looks great too!”

Discount Flooring Depot 4 star review on 25th August 2017

Helpful Report

Posted 7 years ago

“Price are good”

Helpful Report

Posted 7 years ago

“Very knowledgable Friendly and efficient staff. Wide and varied selection of products at a competitive price.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are pleased you have been happy with the service you have received from us so far. Please contact sales@discountflooringdepot.co.uk for any further assistance.

Posted 7 years ago

“Good choice, and samples”

Helpful Report

Posted 7 years ago

Thank you for your feedback. I am pleased you have been happy with the samples. Should you require any further assistance please contact sales@discountflooringdepot.co.uk and we will be happy to help!!

Posted 7 years ago

“Very helpful and clear with quotes and the floor samples were delivered very quickly and are of high quality.”

Helpful Report

Posted 7 years ago

We are pleased you have been happy with the service received. Should you require any further assistance please contact us at sales@discountflooringdepot.co.uk

Posted 7 years ago

“They had a good easy to use website and a good selection”

Helpful Report

Posted 7 years ago

We are pleased you have been happy with the service received. Should you require any further assistance please contact us at sales@discountflooringdepot.co.uk

Posted 7 years ago

“Easy to navigate site with items where I expected them to be with clear and concise menus and very helpful advice.”

Helpful Report

Posted 7 years ago

We are pleased you have been happy with the service received. Should you require any further assistance please contact us at sales@discountflooringdepot.co.uk

Posted 7 years ago

Discount Flooring Depot is rated 4.8 based on 10,305 reviews