Discount Flooring Depot Reviews

4.8 Rating 9,826 Reviews
95 %
of reviewers recommend Discount Flooring Depot
4.8
Based on 9,826 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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I ordered some samples which came quick and was a good service.
Helpful Report
Posted 11 months ago
good service
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Posted 11 months ago
love my floor, 2 floor boards were chipped but otherwise nice. annoyed yiu only get 75% back for unopened unused items though
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Posted 11 months ago
Good price good design and good quality
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Posted 1 year ago
Excellent quality material and perfect colour of the beading I ordered particularly as DFD were the only company stocking it. Even though only a part of the order was delivered initially Customer Services assisted efficiently and professionally ensuring that the rest of the order was received well in time. Very good experience all round and would definitely do business with you again .
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Posted 1 year ago
Good product at good price. Delivery was prompt and communication clear. Driver called before arriving which was helpful.
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Posted 1 year ago
Hello The assistant at customer support Dean was amazing very helpful and was a pleasure to deal with Unfortunatly I was not happy with the delivery procedure the delivery driver was fantastic but road side delivery for 74 sq meters of flooring is shocking it was raining heavy and windy and all had to be handballed in to the house up my drive and off the road it could not be left there as it is a renovation and is not occupied at the moment, there was only me there to do this I think you need to make an option that buyers can choose to have assistance on delivery I feel sorry for the older generation if this happens to them
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Posted 1 year ago
Very good customer experience - worked with us to ensure a smooth delivery and were happy discussing quality concerns (though there were none)
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Posted 1 year ago
very good didnt get it on the day it was suppose to come but that was due to snow but they delivered on the next working day early the only down size was that they never rang or emailed me to let me know but would still buy from them again
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Posted 1 year ago
Super quick delivery, great quality with an excellent price. Highly recommended!
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Posted 1 year ago
Good product, quick delivery so were the samples. They need to be upfront about the £45 shipping cost though, ouch!
Helpful Report
Posted 1 year ago
I'm early on in my experience with Discount Flooring Depot but so far have been impressed with the helpful nature of the customer service staff and loved the fact I was offered the samples that were incredibly useful in me selecting a finish.
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Posted 1 year ago
Only got a couple of samples They were delivered on the stated date Good service
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Posted 1 year ago
The samples look good just trying to decide which ones we like the best
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Posted 1 year ago
I cannot comment on a purchase as I haven't so far. I did ask for a sample and it arrived quickly. Unfortunately the colour wasn't quite right for our room. This is no reflection on the company.
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Posted 1 year ago
Good website, easy to order 2 samples - which arrived promptly and well wrapped. Lots of special offers . Feedback: less follow up emails , one if fine .
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Posted 1 year ago
Friendly and professional company. Orders sent quickly and follow up communication to ensure customers are happy or to enquire whether anything else is needed. Company also offers a free advice service if you are uncertain which floor to choose which is a nice touch. Great experience and will use again. Thanks
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Posted 1 year ago
I googled flooring and found Discount flooring, one look at them and I knew what I needed. The descriptions matched their product, with no ambiguity. I ordered samples which arrived so quickly I'm set now. I've matched them to my floor and furniture and felt it so I know what I'm getting. Can't go wrong with this. Thank you for putting passion into what you do, it shows.
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Posted 1 year ago
Quick delivery. Quality goes with the pricing
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Posted 1 year ago
Haven't had product yet (hence premature to award 5 stars) but sample delivery was fast, lovely sample, great price, order easy to place for desired delivery date.
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Posted 1 year ago
Discount Flooring Depot is rated 4.8 based on 9,826 reviews