Discount Flooring Depot Reviews

4.8 Rating 10,564 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seemed to be an issue with the board as they wouldn't click in until they were over centre. Then they would open up when made straight. Have bought from DFD before and the boards have been fine previously. My installer had a nightmare with this floor! Shipping and communication were good. And would still uses DFD again”

Helpful Report

Posted 2 years ago

“Extremely happy with the flooring and customer service from Discount Flooring Depot. We chose the ‘Premier Elite - 8mm Laminate Flooring - Belgravia Cream - 1.99m2’ with underlay and it is great quality and very easy to install. A big thank you to Jason who has been incredibly patient and helpful throughout.”

Discount Flooring Depot 5 star review on 6th December 2023

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Posted 2 years ago

“Fast delivery good quality i am verry satisfied!”

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Posted 2 years ago

“very quick sample delivery and nice people to talk to.”

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Posted 2 years ago

“Very helpful, great range of flooring and excellent prices. Samples were a good size and delivered promptly and assisted us in our choice. Will definitely recommend to friends.”

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Posted 2 years ago

“Discount Flooring have been very helpful & sent me the samples I requested very swiflty. This was followed up by a personal assistant who offered to help me chose a suitable floor for my needs. I know now which Make & Design I want for my refurbished kitchen. I just need to decide on colours. Thank you Discount Flooring & I hope you have a very Happy Christmas. ⁸”

Helpful Report

Posted 2 years ago

“Quick and easy sample ordering process. The sample that arrived was in good quality however we found an alternative so we decided not to come through with the order”

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Posted 2 years ago

“The lady I spoke to on the phone was extremely helpful explaining the amount of packs I needed and she was equally helpful when I called back to change my order. Good product, originally in my conservatory and now in my dining room.”

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Posted 2 years ago

“Very helpful and quick delivery of samples, which are hard to choose from as are very good products.”

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Posted 2 years ago

“Excellent service - quick, easy and value for money”

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Posted 2 years ago

“Ordered samples and they arrived very quick and easy to check how they look in the room with their online visual checker to make sure would highly recommend”

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Posted 2 years ago

“Great samples , arrived quickly.”

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Posted 2 years ago

“the flooring looks the part and meets the online sales description, so overall all is good. The value seemed good at first glance by comparison, but adding a 'pallet price' for 2 packs seems a bit extreme and the delivery wasn't without it issues, drop the load in the garden and scarper !”

Helpful Report

Posted 2 years ago

“Communication was great ! Lovely samples .”

Helpful Report

Posted 2 years ago

“Ordered a sample which came in great time and was then able to make an order to come in the date of my choosing, whilst still being able to make use of discount vouchers. So far excellent service (just waiting for my delivery 😉)”

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Posted 2 years ago

“Really helpful and friendly service”

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Posted 2 years ago

“Requested samples. Arrived quickly. Good size.”

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Posted 2 years ago

“Thanks for your assistance”

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Posted 2 years ago

“Really good customer service, we received one damaged pack of flooring and a replacement was with us the next day without hassle. The quality of the flooring was excellent. Would recommend to others.”

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Posted 2 years ago

“Efficient and helpful service.”

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Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,564 reviews