Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Good customer service. I received my samples promptly after placing order.”

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Posted 2 years ago

“Your welcome on the phone when making enquiries is very informative and helpful Sending free samples promptly is good too as I can get to match the existing floor ( in my case!)”

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Posted 2 years ago

“Great service, lovely products, delivered on time and the driver was very understanding when I did not realise exactly how big his lorry would be (despite it clearly showing it when I checked out too!).”

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Posted 2 years ago

“Fast delivery and easy to order.”

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Posted 2 years ago

“The free samples arrived within a few days and I love the ability to upload a picture of your own room and see how each item would look. Would definitely recommend.”

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Posted 2 years ago

“Really good service and product (:”

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Posted 2 years ago

“Got free samples and they had QR codes on to take you easily to find it on the website”

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Posted 2 years ago

“I still haven't had a reason as to why the floor came a day later than we were told. The delivery guy had no idea why either... The floor is good though so there's that. But i'm still annoyed that because I had to stay in all day on both days, I had to work on the weekend. Not happy.”

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Posted 2 years ago

“Great flooring”

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Posted 2 years ago

“Quick delivery for free samples. Emailed with a query and got a call straight away to discuss. Will deffinatly be placing an order in the next few weeks”

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Posted 2 years ago

“Samples were easy to request. Prompt delivery”

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Posted 2 years ago

“Sales and delivery were superb but the particular flooring I purchased (aqua valley-oxford cottage) is the most difficult I have ever laid. The finish is very nice but the instructions are misleading.”

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Posted 2 years ago

“samples received in a timely manner and they look of good quality... now to make a decision!”

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Posted 2 years ago

“Excellent product and speedy delivery :)”

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Posted 2 years ago

“Has samples quickly and good size pieces”

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Posted 2 years ago

“So far, I am still waiting for my flooring to arrive. I did not receive a confirmation email for the order I made online, which I think is odd. I did have a telephone message left on my answerphone saying they were from the company but I was at work & couldn't reply......I wait & see. The original samples look fine & arrived on time.”

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Posted 2 years ago

“Very helpful and honest. Quick despatch and so happy with my purchase.”

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Posted 2 years ago

“Easy and quick services”

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Posted 2 years ago

“Quick service,good quality flooring”

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Posted 2 years ago

“Horrendous service. Delivery was left out in the rain. Try acclimatising laminate after that? No underlay. With the delivery. Had to buy it again at local builders merchants. They are still insisting on delivering a week later despite repeated emails asking to simply refund. I cannot get through on phone. Customer service if you can call it that comprises emails which they ignore. Or reply too at their leisure. I advise anyone avoid this company like the plague.”

Helpful Report

Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews