Discount Flooring Depot Reviews

4.8 Rating 10,306 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 18th March 2025

634

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the moment we are stil at the selection stage but Discount Flooring have been really helpful when we have requested samples. It is easy to select on line and then the next day they call you to confirm it is on its way. Nice customer service approach. We look forward to making a selection and getting it ordered.”

Helpful Report

Posted 7 years ago

“Offered samples for free which has helped with making decisions on flooring. The service was fast and customer service were extremely helpful. Cannot wait to order the flooring we want now that we have seen the samples!”

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Posted 7 years ago

“Although the availability of my floor was touch and go and a bit confusing in the end they came through and I got them right on time.”

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Posted 7 years ago

“Not ordered a completely order as of yet but I am so happy with the samples I am sure I will be ordering anyway now😄”

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Posted 7 years ago

“I had some samples delivered. It was a very quick next day delivery and the products were really nice. Very much considering purchasing my whole flooring.”

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Posted 7 years ago

“Although my flooring could not be delivered on the day arranged due to a bank holiday everything was sorted out quick and efficiently.”

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Posted 7 years ago

“Definitely the best price in the market. Additionally, the choice of colours available at Discount flooring depot are great. Option to get free samples delivered at your doorstep. Good customer service.”

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Posted 7 years ago

“Quick to respond, easy to contact and get answers to enquiries. Beautiful and affordable selection of laminate.”

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Posted 7 years ago

“samples received on time thank you”

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Posted 7 years ago

“Very good quality product”

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Posted 7 years ago

“good communication, sent samples as requested.”

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Posted 7 years ago

“Only received samples to date and these have provided us with a good choice”

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Posted 7 years ago

Thank you for your feedback Products- Executive Range/Emperor Range The Herringbone floor is a great choice it never goes out of date and looks stunning! Let us know if we can assist you further, or if you require any further samples.

Posted 7 years ago

“VERY HELPFUL AND FRIENDLY.”

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Posted 8 years ago

Thank you for your feedback, Product LAM305 The Travertine is a beautiful tile effect floor. Very Elegant.

Posted 7 years ago

“I didn't actually purchase.I had a sample delivered'very promptly and thank-you for that. When I placed my order i found the delivery charge quite extortionate so I cancelled it.”

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Posted 8 years ago

Thank you for your feedback, Product Lam258 We are pleased you love the floor. The £35 delivery charge is to cover the goods arriving palliated, strapped and wrapped which prevents your order arriving damaged. This cost is kept lower than the actual cost to us. We are sorry that you found this too expensive.

Posted 7 years ago

“Flooring is excellent and looks great. The negative was we needed one more pack to finish the floor and this was £24 but we're then charged another £35 for delivery which is rubbish quite frankly. I'd just ordered £1100 worth of floor and needed one more pack but no stock carried and the "it's just the way it is sorry" approach and lack of flexibility from sales guy was a bit disappointing”

Discount Flooring Depot 4 star review on 19th February 2017

Helpful Report

Posted 8 years ago

Thank you for your feedback product LAM184 We are sorry you felt the delivery charges had been high for one box. We have to send all our floors on a pallet, it is this space on a van which we are required to pay for, the £35 we charge does not cover this cost in full. I apologise if this had not been explained to you at the time.

Posted 7 years ago

“Only ordered a sample. Arrived in good time but unfortunately was too light in colour.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. Product LAM291 You can have up to 3 samples. We have some darker floors available which you can obtain samples of. Please contact us regarding other available products.

Posted 7 years ago

“Not yet received sample”

Helpful Report

Posted 8 years ago

Hi, Thank you for your feedback. I can confirm these are on route. It takes a few days to receive your samples. You have received this review request prematurely, we have changed this so customers will not receive this email the day after ordering their samples. Please contact us should these not arrive over the weekend. Customer Experience Team

Posted 8 years ago

Discount Flooring Depot is rated 4.8 based on 10,306 reviews