Discount Flooring Depot Reviews

4.8 Rating 10,182 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and product is great!”

Helpful Report

Posted 5 months ago

“Samples and flooring was delivered quickly and efficiently. However, when we received our order the underlay was missed. We contacted the customer service team and were told the finance team will be in touch to confirm the refund - 5 working days have now passed and still no refund. The delay is causing significant frustration as we do not have the disposable funds to cover the cost of a new underlay. Customer service of this business is not satisfactory. Very disappointing.”

Helpful Report

Posted 5 months ago

“They are very helpful and even rang me to correct my order, as if unfortunately ordered the wrong underlay, and also forgotten to add the discount code. So a big thank you to the team.”

Helpful Report

Posted 5 months ago

“Ordered a sample and was delivered in the next working day. Really impressed!”

Helpful Report

Posted 5 months ago

“The flooring I bought was of excellent quality and looks very neat in my bathroom. The flooring came on the date requested bu was delayed (due to terrible weather conditions). When I contacted customer service, I was kept informed about the wherabouts of the driver. This reassured me. The transaction was smooth and customer service were great. Many thanks”

Helpful Report

Posted 5 months ago

“Really quick service at great prices. Ordered samples to begin with and they came within days. Ordered flooring which could have been delivered next day”

Helpful Report

Posted 5 months ago

“Excellent customer service will hopefully placing order very soon”

Helpful Report

Posted 5 months ago

“Used them before quality is superb. Would definitely reccomend them. Customer service is also brilliant.”

Helpful Report

Posted 5 months ago

“Great quality 👌”

Helpful Report

Posted 5 months ago

“Great products for a good price! Free samples so you have a more accurate understanding of what you are purchasing.”

Helpful Report

Posted 5 months ago

“found the exact LVT I was looking for good quality, and samples arrived quickly.”

Helpful Report

Posted 5 months ago

“Customer service was fantastic, got a follow up call to see if I was happy with the samples and the sales rep was polite and helpful.”

Helpful Report

Posted 5 months ago

“Only downside over ordered and it will cost £75 to return for refund”

Helpful Report

Posted 5 months ago

“Excellent service. Whilst waiting for samples I had a call. The lady asked which flooring I was interested in. I named the two and was desperate to have the samples asap as I had my fitting booked. The lady on the call got samples from the warehouse and took photos of them next to each other so I could have an idea. I then purchased chosen one that same day after the email and flooring arrived the next morning.”

Discount Flooring Depot 5 star review on 24th May 2024

Helpful Report

Posted 6 months ago

“I had a great journey with discount flooring, which started with a free sample of the laminate flooring I required, which was followed up by a speedy delivery.”

Helpful Report

Posted 6 months ago

“The laminate I required was out of stock. I was told from my initial enquiry I would have to wait, however I received my laminate within timeframe quoted. An excellent service.”

Discount Flooring Depot 5 star review on 23rd May 2024

Helpful Report

Posted 6 months ago

“Good product, price and delivery, highly recommended”

Helpful Report

Posted 6 months ago

“They phoned me to see if they could help anymore (which I really appreciated)”

Helpful Report

Posted 6 months ago

“Great company, customer service on point!”

Helpful Report

Posted 6 months ago

“The website is very good and easy to navigate. it was very easy to order in samples, such that i could test the quality and color with material in hand. the delivery was fast and the samples were in great quality. the chat with a representative for further support and discussion was quiet helpful as well. Will definitely order again”

Helpful Report

Posted 6 months ago

Discount Flooring Depot is rated 4.8 based on 10,182 reviews