Discount Flooring Depot Reviews

4.8 Rating 10,662 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 22nd March 2026

Russell B

Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I got is different colour and make than the one advertised. The company just told me they change makes to get better prices, which still doesn't explain why I got a 'natural' oak colour instead of the described 'tawny'. Don't buy without a sample. I just saw at my local store better quality laminate for a better price too, and I regret buying this.”

Helpful Report

Posted 5 years ago

“Cheaper flooring but good brands and quality I only bought becuase they have a better wide range of couloirs and you get more in a pack Delivery guy was friendly Thank you”

Helpful Report

Posted 5 years ago

“The flooring I order is absolutely beautiful, it was cheap but not cheap quality, not a single issue with delivery or ordering will definitely be ordering for all my future flooring needs! Brilliant!”

Helpful Report

Posted 5 years ago

“Absolutely brilliant , quick delivery great service , and delivered on time definately will use again and recommend to anyone”

Helpful Report

Posted 5 years ago

“Sent samples that I wanted out quick and kept me notified all the time.”

Helpful Report

Posted 5 years ago

“Requested samples, arrived promptly, not yet made a decision”

Helpful Report

Posted 5 years ago

“I had to cancel order from amazon as it took 2,5 months no boards, I order from Discount flooring four days, the company though amazon was in the next county to me II could have pick them up on my push bike quicker. so well done to you and your good service”

Helpful Report

Posted 5 years ago

“Excellent value and ease of ordering and delivery first class Well done much appreciated William”

Helpful Report

Posted 5 years ago

“I telephoned Discount Flooring with a question, Dean answered promptly and certainly knew the products well, he even warned me that the laminate I was about to order was not compatible with the previous manufactures. He also advised me on the correct underlay. Delivery was within 3 working days although the window of time was 8.0 to 6.15, with kerbside delivery so not ideal for everyone. The trim came separately, which Dean warned me about, and arrived the next day.”

Helpful Report

Posted 5 years ago

“excellent service, fast delivery and good value for money.”

Helpful Report

Posted 5 years ago

“Very good price, prompt delivery and most importantly items damaged in transit were rapidly replaced without quibble.”

Helpful Report

Posted 5 years ago

“The Discount Floor Depot offer a unique selection of flooring - beats the high street products!”

Helpful Report

Posted 5 years ago

“I ordered a sample of flooring. This was good quality and arrived very prompyly”

Helpful Report

Posted 5 years ago

“I have asked for a flooring sample which was sent out to me very quick. A few days later I also had an email offering help with order. ..so excellent customer service. I will definitely order with them.”

Helpful Report

Posted 5 years ago

“Superb quality and choice of carpet, excellent customer service, I ordered the wrong underlay discount flooring rang me to check if wanted to keep this, they reimbursed me for my mistake, thankyou guys! Great service.”

Discount Flooring Depot 5 star review on 14th October 2021

Helpful Report

Posted 5 years ago

“I asked for a sample which I received tow days later & a follow up call to make sure I had received the sample which was nice to .”

Helpful Report

Posted 5 years ago

“Excellent customer service. Received my samples promptly and will be ordering for my living room once ready.”

Helpful Report

Posted 5 years ago

“The flooring is great but I had to send a pack back as it was damaged on arrival. I understand these things happen but I have emailed twice (when I called about it that’s what I’m told to do) but I’ve had no response and my first email was sent 6 days ago and my second one 2 days ago. So customers service not great especially as I’m worried that if we don’t get a replacement pack we won’t have enough flooring now. My scores reflect this issue and not the flooring.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“I found the DFD customer service outstanding and very good! My sales advisor had alot of knowledge on the the flooring I was interested in. My sample arrived very quickly. This definitely helped me decide on which flooring to choose.”

Helpful Report

Posted 5 years ago

Discount Flooring Depot is rated 4.8 based on 10,662 reviews