Discount Flooring Depot Reviews

4.8 Rating 10,187 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received samples and they are great colours. Kept informed of delivery”

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Posted 2 years ago

“Good samples fast service”

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Posted 2 years ago

“My samples never came therefore I cannot review products”

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Posted 2 years ago

“It was a nice experience at discount floor department. The store manager was very helpful.”

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Posted 2 years ago

“Quick and on time delivery. Planks look spectacular!”

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Posted 2 years ago

“Brilliant company to use nice and easy website, loved that you can get free floor samples definitely use agen I would give more stars but it only goes to 5⭐⭐⭐⭐⭐ 👍”

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Posted 2 years ago

“So easy to use the website! The samples really helped us to choose what was right for us.”

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Posted 2 years ago

“The purchase was hassle free, even though the website was a trifle problematic. However the delivery was not acceptable. The delivery man couldn't wait while my disabled wife to move from upstairs to downstairs, the delivery man kept ringing the front door bell, even though my wife had shouted from the upstairs window and politely asked him to wait a moment. The whole delivery experience wasn't professional, I will never purchase anything else from Discount Flooring Depot.”

Helpful Report

Posted 2 years ago

“So far so good, never heard of the company until got samples via my trades person. Ordering was simple and the delivery date that was agreed happened all perfectly. Let’s now just hope I ordered enough and it can we fitted with no problems.”

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Posted 2 years ago

“nice sample sent to us quickly to help with our house planning”

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Posted 2 years ago

“Extremely efficient”

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Posted 2 years ago

“Ordered some wood for my kitchen floor, arrived on day specified and was really nice flooring. I have now laid it in the kitchen and it is a vast improvement on our previous flooring. Would recommend Discount Flooring to anyone.”

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Posted 2 years ago

“I've heard nothing from you, despite repeated attempts to discuss the samples you sent me, as well as asking if you do installation, or just provide the product. Very poor customer service”

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Posted 2 years ago

“The price was good the product arrived in perfect condition and on time.”

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Posted 2 years ago

“Didn't arrive on time. luckily i had a tradesman working at my home. GARBAGE”

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Posted 2 years ago

“Samples delivered very promptly -thank you”

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Posted 2 years ago

“Good price and delivered on time.”

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Posted 2 years ago

“Avoid this company! We purchased Rushmore SPC vinyl click flooring in Ash Grey 2 years ago for our bathroom. At first we were really pleased with the product but 2 years later and the joints started lift and split on the short edge. We followed DFD's customer complaints procedure, completed several forms, sent multiple photos and although they agreed it shouldn't have happened they still wont process the refund stating they are awaiting feedback from the manufaturer. I have been waiting over 4 weeks. The product is not fit for purpose and they will not take ownership. Please avoid”

Helpful Report

Posted 2 years ago

“Couldn’t be worse. Gone 6.30pm on the day of delivery and nothing has shown up. No one has bothered to let us know if/why there’s a delay. When spending circa £2000 with a company this is not the service or lack thereof you should be getting.”

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Posted 2 years ago

“Excellent 3 free samples received and very good quality . Very impressed will be definitely ordering when I can make my mind up !”

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Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,187 reviews