Discount Flooring Depot Reviews

4.8 Rating 10,183 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2/3 packs arrived damaged. They were right in the middle of the pallet so it seems they had just put it there hidden. I checked the top ones and sides ones, they were fine as soon as I check the ones in the middle they are broke. They do this guys because they know people don’t always check every single pack. As customers we should not have to check to see if something we have paid for is BROKEN. Due to not reporting any damage with the delivery driver, I have just lost 3 packs worth of flooring through no fault of my own. I won’t be ordering from discount flooring depot again. Their business model is clearly designed to mug people off with broken packs hidden in the middle of the pallets. The guys wrapping these pallets are absolute idiots that don’t follow industry standards.”

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Posted 1 year ago

“Amazing service. Very cheap laminate but amazing quality”

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Posted 1 year ago

“Lovely flooring, great price!”

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Posted 1 year ago

“Quick delivery, flooring came as described with high quality materials”

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Posted 1 year ago

“Friendly and followed up to see if I needed any further help. I will be in touch soon. Thank you”

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Posted 1 year ago

“I have only ordered samples with them so far but they have been very helpful and offer a lovely range of flooring!”

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Posted 1 year ago

“Ordered and arranged delivery for the Monday. Didn't arrive, messaged and told would send Tuesday, didn't come Tuesday, turned up on the Wednesday. Will not use this company again”

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Posted 1 year ago

“We ordered 3 free samples which considering we didn't know when Royal Mail would be back to normal we were surprised that they survived within a few days. Good sized samples made choosing easy. Will be ordering the flooring in a couple of days.”

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Posted 1 year ago

“It was a smooth experience choosing and buying the floor from Discount Flooring. Thank you!”

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Posted 1 year ago

“Does what it says on the tin, very friendly and helpful staff.”

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Posted 1 year ago

“I ordered samples to decide on which flooring I want to order. Samples came really quick and also was able to make a decision with the family. Great help.”

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Posted 1 year ago

“Following an order of a sample, customer services rang me to see if I had a queries or questions and were thoroughly professional and courteous.”

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Posted 1 year ago

“I haven't yet purchased anything but most definitely will do. Variety of flooring is the best I've found so so. Samples are sent promptly and sales team are very knowledgeable. Prices are very competitive. Just waiting on our old flooring to come up and room to be decorated and will be purchasing our new floor”

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Posted 1 year ago

“DFD team has been very responsive, and helped us through the whole process.”

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Posted 1 year ago

“The samples I ordered were of a good size to give me the best possible idea of colour and how it will look in my kitchen. There was follow up in the form of an email, offering to answer any queries I had.”

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Posted 1 year ago

“Easy website to use and sent the samples I ordered which arrived the next day. Looking at ordering from them in the very near future.”

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Posted 1 year ago

“Disappointing service from otherwise good product. One box of flooring out of 8 delivered damaged but I didn't find the damage until several days later when I laid the floor. The company refused to accept the liability because they expected me to notify them within 60 minutes of delivery. Totally unreasonable t&c's .”

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Posted 1 year ago

“Great service, Good Quilty, Good Delivery”

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Posted 1 year ago

“I ordered a couple of samples for my lounge they came within two working days with a sample of underlay .. well presented.. although I missed the calls a very nice man rang me twice then messaged me say is so many words call us when you need us and we can help … I was impressed I will be doing this soon x”

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Posted 1 year ago

“Lovely floor, none arrived damaged and came on the day I close!”

Discount Flooring Depot 5 star review on 13th January 2023

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Posted 1 year ago

Discount Flooring Depot is rated 4.8 based on 10,183 reviews