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Discount Flooring Depot Reviews

4.8 Rating 10,662 Reviews
95 %
of reviewers recommend Discount Flooring Depot
Company Reviews Product Reviews
4,897
 Metrics Info
4.8
Based on 10,662 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Roberts
Verified Reviewer
“Was informed that the flooring was going to be delivered between 1 - 3pm on the 10th March recieved a call at 11:15 informing me the flooring had been delivered and had been left outside. Called my mother who was at the house who stated no one had knocked. She went to the front door and there was nothing outside. Called customer service who i was unable to get though to via phone had to email and informed them of the situation. Was told they would have to contact the courier driver and get back to me. I recieved an email saying the courier drivered stated he delivered the flooring to number 25 and not number 29 as instructed by me. I informed them this was a lie as why would i want it delivered to a house i don't live at when my mother was there. The front garden of this house where the flooring was supposedly left was over grown with brambles and bushes. Futher investigation took place and i recieved an email stating a replacement order was to be sent out and i would not receive it on 14th March. I responded by letting them know the fitter had been scheduled to come on the 11th March so would need to have it on this day. Was told i should not have booked the fitter untill i recieved the flooring. That evening about 9pm i get a knock at my door, a couple asking if I was expecting a delivery of flooring, when i said yes they stated it was at their house on the next road it had been left outside where it could have been stolen or these kind people could have kept it as they did not have to inform me it was there. I then had to arrange for someone with vehicle big enough to collect the flooring that night. I emailed DFD to let them know that the flooring had been delivered to the wrong road, and i had to go and collect it after the couple from the house let me know, i felt for my inconvenience i should be compensated. I was told the driver obviously lied about delivering to the correct address but as i received free delivery there was no compensation to be given. The flooring was not delivered i had to arrange for it to be collected which cost me money. In the end they agreed to refund £20 what an insult, I would not use this company again.”
Helpful Report
Posted 4 years ago
Rebecca C
Verified Buyer
“Absolutely over the moon! Good quality, gorgeous colour & really good price! Service was excellent, driver was very friendly! All round an amazing experience & I definitely will be using again in the future.”
Discount Flooring Depot 5 star review on 16th March 2022
Helpful Report
Posted 4 years ago
Sean T
Verified Buyer
“Free samples received in good order”
Helpful Report
Posted 4 years ago
Tomasz D
Verified Buyer
“All as should be. Very fast delivery. Brilliant. Thank you.”
Helpful Report
Posted 4 years ago
Gemma W
Verified Buyer
“Beautiful flooring that was delivered quickly and looks great down.”
Helpful Report
Posted 4 years ago
Sharie O
Verified Buyer
“Delivery was quick, customer service exceptional and the quality of the flooring ordered brilliant! This is my second time using Discount Flooring Depot and I will certainly shop here again.”
Discount Flooring Depot 5 star review on 13th March 2022
Helpful Report
Posted 4 years ago
RICHARD B
Unverified Reviewer
“Excellent service thank you so much we will be back to order more soon”
Helpful Report
Posted 4 years ago
Ron S
Verified Buyer
“worked fine”
Helpful Report
Posted 4 years ago
Sarah R
Verified Buyer
“Ordered a sample , arrived promptly , true to picture on website. Very competitive prices and great returns policy for an online retailer.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Some of the items delivered were damaged, replacements were sent the next day hassle-free.”
Helpful Report
Posted 4 years ago
Maurice G
Verified Buyer
“Promised delivery on the 4th March and still waiting. Contacted yourselves and delivery company with no success. Not good.”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“Reasonable price. Fast delivery and good quality cant ask for better than that”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“This company is brilliant”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“They have a large selection of flooring and the flooring I got was very high quality. Much better quality than a well known diy store.”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“This is my second time buying laminate flooring from Discount Flooring Depot. Great products, prompt delivery and the best value.”
Helpful Report
Posted 4 years ago
Sanya
Verified Buyer
“I came across your website and was intrigued by the range and prices. I wanted samples so I can best pick a floor to match my worktops. I called customer service and spoke to Judith who was SO helpful. I mentioned my worktops and my need to order quite soon so Judith offered to send me photos of the samples. This was so much better for me than waiting for the samples to be delivered so I was super pleased to hear I can get the exact match as my worktops. I was confident that it was going to match. I placed my order with the 10% discount and delivery was efficient and delivered as advised. Ido love a bit of a discount! Delivery cost isn't extortionate like some supplies charge nearly £50 for just standard delivery. Super happy with Judith's service, you're a star!”
Helpful Report
Posted 4 years ago
Luis D
Unverified Reviewer
“Delivery as promised which was quick. Supportive and personal service when ordering. Value for money”
Helpful Report
Posted 4 years ago
Sharon
Verified Buyer
“The Price selection and quality of the laminate flooring plus free delivery. The colour was a little darker than expected not quite caramel. Overall happy with the service & courier delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Fabulous product and really quick delivery”
Discount Flooring Depot 5 star review on 1st March 2022
Helpful Report
Posted 4 years ago
Nicola B
Verified Buyer
“I love the flooring and can’t wait to get my order”
Helpful Report
Posted 4 years ago
Discount Flooring Depot is rated 4.8 based on 10,662 reviews
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