Discount Flooring Depot Reviews

4.8 Rating 10,366 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 30th May 2025

637

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WW found DFD whils looking for flooring online. The room simulator was a great help with deciding what colour we wanted and its really easy to use. The delivery driver was a really nice chap and he even had an elctric truck to take the pallet up our drive. The delivery was extremely well packed and damege free. The products are very high quality and the colour is even better than expected.”

Helpful Report

Posted 9 months ago

“We spoke to a member of Discount Flooring as we needed a bit of help with our order. They couldn’t have been more helpful. Our order arrived on time, delivered by a very pleasant courier. Very pleased with the service afforded by this company.”

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Posted 9 months ago

“The service is very good, they contact you via whatsApp and answer emails very quick, also very easy to make a purchase online, good quality and fast delivery, I highly recommend them!”

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Posted 9 months ago

“Ordered some samples which arrived promptly in the post, lovely lady called to check everything was ok and chatted about what we’re doing, no hard sell and has subsequently followed up with a selection of other samples as we were undecided. Still haven’t made a final choice but definitely plan to be placing an order too based on current experience”

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Posted 9 months ago

“Helpful and quick service”

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Posted 9 months ago

“We asked for sample and sent immediately. Was fast and efficient with no hassle to buy. Would feel very comfortable approaching if we were interested in buying a product.”

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Posted 9 months ago

“Excellent customer service, delivery on time Would 100% recommend”

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Posted 9 months ago

“Good quality , cheap prices”

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Posted 9 months ago

“Great website, lots of different products to choose from, very helpful in a question about measuring. Great prices and quick delivery”

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Posted 9 months ago

“Excellent service and delivery. One pack was damaged and customer service was excellent and replaced pack and delivered the next day”

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Posted 9 months ago

“Very attentive and extremely efficient providing samples abd phoning to offer advice. Many thanks”

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Posted 9 months ago

“I have not bought anything yet, as it is for my daughter, who is moving into her first home, but so far the customer service I have received has been excellent, and their prices cannot be matched as I have looked, and the sample of laminate I received appears to be of very good quality for the price.”

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Posted 9 months ago

“Excellent user-friendly website. Huge product range. Prompt delivery service with good-natured and helpful driver.”

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Posted 9 months ago

“The sample I've been sent is very good. New flooring is for a property I'm hoping to move into next month. When I'm ready I expect to be in touch.”

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Posted 9 months ago

“Exactly as described on the website. I previously ordered the same product 4 years ago and luckily the one I ordered this time is an exact match.”

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Posted 9 months ago

“I have recieved my free samples , they arrived within 2 working days. Your customer service was excellent as I contacted you as the colours needed to be more grey . And you are now sending me more samples to try , really fantastic and helpful in dealing with my situation.”

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Posted 9 months ago

“Very quick delivery and good communication”

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Posted 9 months ago

“Quick and painless deliver, the delivery man arrived early and quickly. Very glad to have the option to choose a delivery day as it made planning much easier. Flooring arrived well packaged and no damage so far.”

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Posted 9 months ago

“Samples arrived quickly.”

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Posted 9 months ago

“Got some sample through quickly, had a follow up email to show interest which was good, not too much where sometimes that can annoy me as a customer. Chose out tiles which had arrived today. Great service”

Helpful Report

Posted 9 months ago

Discount Flooring Depot is rated 4.8 based on 10,366 reviews