Discount Flooring Depot Reviews

4.8 Rating 10,299 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 3rd March 2025

633

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order reasonable prices only downfall was order was delayed”

Helpful Report

Posted 3 years ago

“The only issue we had with this company is the courier they use every thing else was very smooth and good customer service sorting out our delivery when I had help available”

Helpful Report

Posted 3 years ago

“Very good customer service but was told my fee for next day delivery would be reimbursed due to having to wait two weeks. It was not. Next time I won't pay for next day delivery. Otherwise, good product and service.”

Helpful Report

Posted 3 years ago

“Customer service very helpful, got samples very quickley”

Helpful Report

Posted 3 years ago

“Easy to order and quick delivery of samples! Thank you”

Helpful Report

Posted 3 years ago

“Sent for some samples to match our doors they came very quickly and they look great unfortunately they are just not the right colour”

Helpful Report

Posted 3 years ago

“Great product, great price very happy with Discount flooring Depot. Review would have been excellent in not for the delivery. The agent you use is not the best, their tracking options useless and they don't reply to messages.”

Helpful Report

Posted 3 years ago

“Was expecting delivery on Monday,didn't arrive till Tuesday, driver very friendly & helpfull, product looks good,could not contact dfd by phone & got no reply to email.”

Helpful Report

Posted 3 years ago

“A great and easy experience with Discount flooring. Quick delivery and happy with product ordered. Thank you very much for great service!”

Helpful Report

Posted 3 years ago

“Good delivery all in one piece, not fitted yet so not sure on quality of product.”

Helpful Report

Posted 3 years ago

“Delivered as stated and on time. Not been laid yet but looks good. Delivery driver needs to practice his pallet lift skills”

Helpful Report

Posted 3 years ago

“All my dealings thus far have found prompt helpfulness. The sample I felt was too small to help in my decision making.”

Helpful Report

Posted 3 years ago

“Samples arrived in good time with the bonus of a sample underlay which was really useful. We are planning on ordering in the near future.”

Helpful Report

Posted 3 years ago

“I would have selected excellent, For the honesty and transparency of an issue they communicated and rectified. On this occasion the purchase was good, escalating to excellent customer service and reaction from the whole of the team. That tells me they have a standard I’m sure the next purchase will reflect excellent. Thank you again for resolving the issue.”

Helpful Report

Posted 3 years ago

“Lovely flooring and very quick and reliable”

Helpful Report

Posted 3 years ago

“small selection of carpet colors :((”

Helpful Report

Posted 3 years ago

“They didn’t have our flooring in, so we did have to wait a bit. I had to chase them for delivery, but as soon as I did they delivered it the next day.”

Helpful Report

Posted 3 years ago

“Samples were quickly delivered, one was a little small but no issue with the quality”

Helpful Report

Posted 3 years ago

“Samples arrived in good time, happy with the quality & confident we will be getting our new floor with DFD”

Helpful Report

Posted 3 years ago

“Great service, perfect delivery. Thanks”

Helpful Report

Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,299 reviews