Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great service, I ordered samples and I received a phone call and an email just to ask me whether I received them or not also received an email, received the samples very quickly.”

Helpful Report

Posted 4 years ago

“Awful customer service!! Absolutely terrible throughout and disgusting people working in the servos department! Horrible! Stay away!!”

Helpful Report

Posted 4 years ago

“I visited the stores at Benton and Blaydon before I made my purchase the guys were very helpful at Benton and the lady at blaydon store too they were full of knowledge as i have underfloor heating had to make sure my flooring was suitable Will definitely be returning in the new year for my next project”

Discount Flooring Depot 5 star review on 16th November 2021

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Posted 4 years ago

“I still haven’t received my sample”

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Posted 4 years ago

“Asked for some samples which arrived promptly and we're followed up with a friendly phone call. With this attention to customer service, Discount Flooring Depot will certainly get our order in the New Year.”

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Posted 4 years ago

“Requested some flooring samples and they were despatched and received promptly. Just have to decide which to select to place order.”

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Posted 4 years ago

“Easy to use website received my free samples in super quick time just have to make a decision on which sample to choose before ordering”

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Posted 4 years ago

“Nice collection”

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Posted 4 years ago

“The flooring itself is amazing quality for such a good price! It was so easy to put together.”

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Posted 4 years ago

“Very helpful service, good quality products. Good price.”

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Posted 4 years ago

“Samples despatched very quickly. Sill considering ordering them for kitchen floor.”

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Posted 4 years ago

“Kind and helpful service,”

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Posted 4 years ago

“Nice a swift!”

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Posted 4 years ago

“The response was prompt and I was ready to place my order however, I am 72 years of age and there are 10 steps to my front door. How am I supposed to get about 20 boxes of laminate flooring to my front door. Your service does not suit elderly people with very little money.”

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Posted 4 years ago

“Very good at sending samples”

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Posted 4 years ago

“Excellent range of flooring at very competitive prices with speedy delivery”

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Posted 4 years ago

“Excellent!!!”

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Posted 4 years ago

“Fab helpful sale people to deal with. Order arrived on time, as planned with helpful delivery man. Great flooring, great price, looks fantastic. The premium underlay is a brilliant product. I would highly recommend Discount Flooring Depot and will not hesitate to use them again”

Discount Flooring Depot 5 star review on 12th November 2021

Helpful Report

Posted 4 years ago

“Very helpful, samples sent on time, good advice on specification.”

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Posted 4 years ago

“Brilliant service delivered on time by a brilliant driver”

Helpful Report

Posted 4 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews