Discount Flooring Depot Reviews

4.8 Rating 10,299 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 3rd March 2025

633

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The samples came in good time. This really helped us make a decision .”

Helpful Report

Posted 4 years ago

“Delivery of my item has been delayed by a week. I emailed about choosing a time slot for redelivery as I’ve already taken time off work for the first delivery date and cannot change it. No response to my email.”

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Posted 4 years ago

“Thanks goodness for excellent customer service. Unfortunately sometimes deliveries don’t go to plan. Mine didn’t arrive on the day that it was due, I contacted DFD and got a quick response, they were looking into why and rescheduled for the following day. The next day the delivery arrived but the top pack of flooring was wet. I contacted DFD again and once again I got a quick response to the issue. If it wasn’t for their customer service my rating wouldn’t have been good.”

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Posted 4 years ago

“I received my free samples quickly and with no fuss and I expect to purchase my flooring from Discount Flooring once my kitchen is completed.”

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Posted 4 years ago

“Quick at sending out samples, but could only request three online when I wanted five samples”

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Posted 4 years ago

“Free samples were provided within a couple of days. The website is user friendly and easy to navigate.”

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Posted 4 years ago

“Requested samples of 5 wood flooring these arrived within 2 datys. Very impressed with the quality. Ordered the floor we have fallen in love with on Monday this week they arrived Wednesday lunch. What a service. The flooring looks fabulous can’t wait until the joiner arrives and we can complete the job. Would definitely recommend, in fact I already have 😃”

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Posted 4 years ago

“Unfortunately I ordered 3 samples and they all arrived damaged. It was nice to receive an email follow up to ensure the samples had been received.”

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Posted 4 years ago

“Super helpful! Even helped me out when I was looking for someone to help fit the flooring”

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Posted 4 years ago

“Very quick response to emails and sample sent.”

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Posted 4 years ago

“Easy to order and arrived when promised floor very good quality”

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Posted 4 years ago

“Samples sent to me without any delay.”

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Posted 4 years ago

“Ordered samples. They arrived quickly. It really helped with my choice”

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Posted 4 years ago

“Happy with my purchase and the delivery time was good (although costly). Very helpful staff and I was able to order samples to help with my choice.”

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Posted 4 years ago

“Requested samples of flooring and received these quickly and had follow up call to see if there was anything I liked. No pressure just a friendly call asking if I needed anymore help and quiry on what I was planning on doing.”

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Posted 4 years ago

“Flooring is great quality but delivery was very expensive and was delayed”

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Posted 4 years ago

“Competitive price but high cost for delivery”

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Posted 4 years ago

“samples came quickly and were good quality”

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Posted 4 years ago

“Samples arrived quickly and well packed”

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Posted 4 years ago

“nice flooring, and delivered quickly. after spending over £1200 i thought a delivery charge of £30 was a bit unreasonable.”

Helpful Report

Posted 4 years ago

Discount Flooring Depot is rated 4.8 based on 10,299 reviews