Discount Flooring Depot Reviews

4.8 Rating 10,335 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 18th March 2025

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some flooring samples which were delivered very promptly, this was followed up by Judith asking if the samples were ok or if i needed anymore assistance in choosing my next floor covering. Samples were of good quality and Judith was very informative about products. When I decide which one I shall be choosing I will not hesitate to call Judith”

Helpful Report

Posted 5 months ago

“Great sample and fast delivery.”

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Posted 5 months ago

“Samples came very quickly and the response from my questions were extremely helpful”

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Posted 5 months ago

“The Palermo sample is nice. Thank you for sending me a sample. I currently have Palermo serenity LVT sample on the floor in the room it is intended for, so I look at it everyday to really see how it looks in situ. I also have a few other samples which are also in situ, and at the moment I am having trouble deciding, possibly the Palermo is not what looks right to me but I do change from day to day. However I need to decide soon as the builder who is going to do our kitchen will be coming in a few weeks, he has some building work to do first before laying the floor but he wants to be done by christmas. Will be in touch soon.”

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Posted 5 months ago

“Discount Flooring Depot were exceptional. The Customer Service department were very helpful and friendly and the product we purchased was great. Delivery was fast and efficient.”

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Posted 5 months ago

“Good service Placed an order and it was delivered timely Product was correct No complains from the company”

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Posted 5 months ago

“Great quality and super fast delivery. Scheduled for 3 working days after ordering, which worked great for us as we had a short turnaround time. Delivery driver was polite and happy to deliver direct to our garage at the rear of the property. Cost was comparative with other suppliers, so would also say good value for money.”

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Posted 5 months ago

“Communication is amazing, as is the quality of products with unbeatable prices. 10/10.”

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Posted 5 months ago

“Easy to navigate website, a good selection of products at varying prices so affordable for all. It arrived by courier and when unpacked it looked even better,so thank you.”

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Posted 5 months ago

“We ordered different colour samples, they arrived 2 days later and enabled us to choose.”

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Posted 5 months ago

“I requested samples via the website and the delivery was so quick thank you!”

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Posted 5 months ago

“After browsing flooring samples, I ordered a couple of ones that I liked. They arrived the next day. A few days later, I was contacted by phone to ask if I had received my samples. Excellent customer service.”

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Posted 5 months ago

“Couldn’t recommend enough. The flooring is beautiful and such good quality. So happy with our choice. Also a massive thank you to Jason, the best customer service received from this company. Almost cancelled the order and Jason took some of the boards out of the packaging to put them together and send us a photo and we’re no customer photos online of what we chose. This helped massively and we decided to go ahead with the order and I’m very happy we did!”

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Posted 5 months ago

“Spoke with Judith regularly who was a tower of help when I was choosing my flooring. Her help definitely contributed towards my decision to order from Discount Flooring.”

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Posted 5 months ago

“You provided me with what I wanted, free of charge and then provided a step by step process of converting sample to order when I am ready”

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Posted 5 months ago

“Can’t rate this company highly enough! Very quick order processing and delivery; one pack of laminate arrived slightly damaged ( 1.5cm long chip out of one board edge), delivery driver noticed it and took a photo for the delivery note. DFD had a replacement pack with me within a couple of days. There aren’t many companies left like this! When I next buy laminate flooring, I won’t bother looking anywhere else! ☺️”

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Posted 5 months ago

“Very good quick delivery of samples”

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Posted 5 months ago

“Great Quality samples and fast delivery”

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Posted 5 months ago

“Good service and a quality product,will defiantly be using this company again.”

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Posted 5 months ago

“Good quick service, no problems, but the delivery charge at £40 is expensive. The boards were well packed and undamaged on delivery. I'm happy to pay the delivery charge for the 6 packs of boards, but we are potentially going to need another pack and the delivery will be as much as the boards.”

Helpful Report

Posted 5 months ago

Discount Flooring Depot is rated 4.8 based on 10,335 reviews