Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Good quality products that arrived on time x”

Helpful Report

Posted 3 years ago

“will NEVER do business here again, found my flooring damaged after delivery then reported this back only to be informed that I should have inspected each plank before accepting the delivery I then had to purchase more flooring to complete the job”

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Posted 3 years ago

“Samples recieved on time”

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Posted 3 years ago

“Great delivery service able to change delivery date to a suitable time without issue. Not laid floor yet but looks the part”

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Posted 3 years ago

“Would highly recommend discount flooring. The order process was very easy and I got regular updates for my order. The delivery driver was lovley. Couldn’t recommend them more”

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Posted 3 years ago

“flooring was very nice just a mix up on delivery”

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Posted 3 years ago

“Love the floor colours really good looks great in the bathroom”

Discount Flooring Depot 5 star review on 13th December 2021

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Posted 3 years ago

“Very good Costner service”

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Posted 3 years ago

“Sample product appears to be of very good quality and delivered in a timely manner”

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Posted 3 years ago

“My flooring arrived by courier and left on the curb side, they told me they don't bring it into the house and he said he can bring it back. I have slipped discs in my back and this caused allot of stress for me as all my flooring was left unattended outside for someone to just take! I then had to get someone to bring it in for me. when I phoned discount flooring they were rude, and told me this was all stated in the small print, and were also rude when telling them one packet of the flooring had arrived all broken. Extremely poor customer service and after sales. Would not recommend.”

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Posted 3 years ago

“Excellent quality flooring at competitive prices. I was very happy with the prompt fast delivery after ordering. Also a good feature that you can order free samples before ordering the flooring you want.”

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Posted 3 years ago

“Excellent quality and speed of service The delivery guy , unpacked it for me got rid of the pallet and helped me move it to the house. Couldn't of wished for a better service Finally the free sample sent matched the flooring in quality and colour Thankyou for a painless quality service”

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Posted 3 years ago

“Really good service.”

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Posted 3 years ago

“I am in process of finding new housing i saw the flooring and loved the grey laminate. Requested a sample it came quickly and im so pleased i did its lovely. Will be making a purchase once i know how much i need.”

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Posted 3 years ago

“Very prompt service, quality products”

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Posted 3 years ago

“Samples came really quickly and I got a phone call to help me choose what was best for me. Great service”

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Posted 3 years ago

“Driver was supportive when delivering the flooring and there being restricted space.”

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Posted 3 years ago

“Sample of flooring arrived very quickly and was of a very good quality. Ordering online was easy and excellent communication from Dean in Sales to organise a suitable delivery date.”

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Posted 3 years ago

“One of the worst experiences I have had with this store. Waited 5months for laminate for them to tell me it’s ready for delivery when the delivery never really arrived and there had been a glitch in there system saying the laminate was in stock when it wasn’t. Didn’t really offer anything to compensate for the time i had lost and the money they took straight away.”

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Posted 3 years ago

“Great price and valuable customer service.”

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Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews