Discount Flooring Depot Reviews

4.8 Rating 10,299 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 3rd March 2025

633

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested samples, arrived promptly, not yet made a decision”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Discount Flooring Depot sent us 3 samples as requested, which arrived promptly. The quality looked good, but unfortunately, none of the samples were a good match for the real travertine stone floor we already had. We have since found another supplier whose flooring is a much closer colour match to our existing, and have placed an order with them, despite being considerably more expensive than DFD. This in no way reflects badly on DFD, and I would recommend anyone to check out their range before going elsewhere. Mr A. Clay.”

Helpful Report

Posted 3 years ago

“It was easy to navigate the website and the products were well displayed. Samples can quickly. Unfortunately they were too small to really be able to decide if they were right for the space.”

Helpful Report

Posted 3 years ago

“Ordering and delivery was really easy and efficient, however I did have a few issues with customer services”

Helpful Report

Posted 3 years ago

“Laminate arrived late & damaged, 7 out of 8 boxes, thought here we go with hassle for refund or exchange. Not the case filled in a form replacement received in 2 working days. Pretty Impressive Customer Service.”

Helpful Report

Posted 3 years ago

“Very easy website and great sample's.”

Helpful Report

Posted 3 years ago

“I bought 3 packs of some really nice high quality walnut laminate, teak beading and some acoustic gold underlay. The flooring is very nice, clumsy me has already dropped enough things on it and it's held up very well. The beading and underlay are both also very, very good and the delivery options are great! Big carpet shops have a 3 week delivery on laminate and I had mine delivered within 3 days, in time for it to be fitted. My only problem with the process and delivery was that I wasnt sent a delivery email and had no idea that the beading was delivered seperatley. So I emailed support with a strongly written email and within the hour I received a response informing me, with a screenshot from their side, that it would be here within 24 hours from the flooring and lone behold; a few hours later it was there. Also a few planks were damaged in delivery but I didn't say anything because it was very minor and didn't need to use them anyway. All in all, very good product, fast delivery and fast customer service. If I need more flooring at some point I wouldn't hesitate to revisit the website.”

Helpful Report

Posted 3 years ago

“Very helpful and good customer service”

Helpful Report

Posted 3 years ago

“Easy to navigate the website, the free and rapid delivery of samples is an excellent offer.”

Helpful Report

Posted 3 years ago

“Customer service and overall look of flooring 10/10 however the machining quality of the flooring selected was very poor and a lot of the boards were bowed”

Helpful Report

Posted 3 years ago

“My second order. Great flooring, vinyl click. Dropped a star as now only sending beading in 2m strips, which makes joins inevitable on all walls.”

Helpful Report

Posted 3 years ago

“fast delivery thank you”

Helpful Report

Posted 3 years ago

“Very helpful customer service and good prices.”

Helpful Report

Posted 3 years ago

“Very quick & easy sample delivery”

Helpful Report

Posted 3 years ago

“the product is good but the delivery arrangement a little bit mess. order cannot be delivered on the picked date but no any notice made. I wait for whole day but nothing get.”

Helpful Report

Posted 3 years ago

“I ordered some samples and they came quickly”

Helpful Report

Posted 3 years ago

“Samples arrived a little bit late, caused the laminate we wanted to purchase to run out of stock. Good quality of the samples recieved. Good prices”

Helpful Report

Posted 3 years ago

“Free sample tiles arrived fast.”

Helpful Report

Posted 3 years ago

“Great service. Order some sample, came within 2 days.”

Helpful Report

Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,299 reviews