Discount Flooring Depot Reviews

4.8 Rating 10,300 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 3rd February 2025

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested samples, arrived promptly, not yet made a decision”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Discount Flooring Depot sent us 3 samples as requested, which arrived promptly. The quality looked good, but unfortunately, none of the samples were a good match for the real travertine stone floor we already had. We have since found another supplier whose flooring is a much closer colour match to our existing, and have placed an order with them, despite being considerably more expensive than DFD. This in no way reflects badly on DFD, and I would recommend anyone to check out their range before going elsewhere. Mr A. Clay.”

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Posted 3 years ago

“It was easy to navigate the website and the products were well displayed. Samples can quickly. Unfortunately they were too small to really be able to decide if they were right for the space.”

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Posted 3 years ago

“Ordering and delivery was really easy and efficient, however I did have a few issues with customer services”

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Posted 3 years ago

“Laminate arrived late & damaged, 7 out of 8 boxes, thought here we go with hassle for refund or exchange. Not the case filled in a form replacement received in 2 working days. Pretty Impressive Customer Service.”

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Posted 3 years ago

“Very easy website and great sample's.”

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Posted 3 years ago

“I bought 3 packs of some really nice high quality walnut laminate, teak beading and some acoustic gold underlay. The flooring is very nice, clumsy me has already dropped enough things on it and it's held up very well. The beading and underlay are both also very, very good and the delivery options are great! Big carpet shops have a 3 week delivery on laminate and I had mine delivered within 3 days, in time for it to be fitted. My only problem with the process and delivery was that I wasnt sent a delivery email and had no idea that the beading was delivered seperatley. So I emailed support with a strongly written email and within the hour I received a response informing me, with a screenshot from their side, that it would be here within 24 hours from the flooring and lone behold; a few hours later it was there. Also a few planks were damaged in delivery but I didn't say anything because it was very minor and didn't need to use them anyway. All in all, very good product, fast delivery and fast customer service. If I need more flooring at some point I wouldn't hesitate to revisit the website.”

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Posted 3 years ago

“Very helpful and good customer service”

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Posted 3 years ago

“Easy to navigate the website, the free and rapid delivery of samples is an excellent offer.”

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Posted 3 years ago

“Customer service and overall look of flooring 10/10 however the machining quality of the flooring selected was very poor and a lot of the boards were bowed”

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Posted 3 years ago

“My second order. Great flooring, vinyl click. Dropped a star as now only sending beading in 2m strips, which makes joins inevitable on all walls.”

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Posted 3 years ago

“fast delivery thank you”

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Posted 3 years ago

“Very helpful customer service and good prices.”

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Posted 3 years ago

“Very quick & easy sample delivery”

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Posted 3 years ago

“the product is good but the delivery arrangement a little bit mess. order cannot be delivered on the picked date but no any notice made. I wait for whole day but nothing get.”

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Posted 3 years ago

“I ordered some samples and they came quickly”

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Posted 3 years ago

“Samples arrived a little bit late, caused the laminate we wanted to purchase to run out of stock. Good quality of the samples recieved. Good prices”

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Posted 3 years ago

“Free sample tiles arrived fast.”

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Posted 3 years ago

“Great service. Order some sample, came within 2 days.”

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Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,300 reviews