Discount Flooring Depot Reviews

4.8 Rating 10,661 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

Write Your review

Tell us how Discount Flooring Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Discount Flooring Depot 5 star review on 22nd March 2026

Russell B

Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality”

Helpful Report

Posted 2 years ago

“Have used this company twice this year.Both times I have ordered, given delivery date requirements....both deliveries have arrived, on time, in excellent condition. Exceptional price, delivery and service”

Helpful Report

Posted 2 years ago

“Superfast delivery of quality & competitively priced products and good follow-up customer services. Highly recommended!”

Helpful Report

Posted 2 years ago

“I love the flooring from here I’ve ordered a few samples of different quality wood and still find them better than other places like bnq etc, gunna be ordering for my other living room next week”

Helpful Report

Posted 2 years ago

“Do not buy from here. £45 for kirbside delivery, I am 7 months pregnant and the driver left the flooring outside and would not help. Once received the flooring was not remotely what was advertised. In the pictures and what it states is light oak. It’s definitely not light oak. I spoke to customer services and they informed me it was totally my problem and I had to pay £75 to return the ‘grey’ flooring. The representative even stated it had a grey streak. It’s definitely Dont buy from here, not interested when you have an issue. I’m £115 out of pocket for their pictures and descriptions not being correct.”

Helpful Report

Posted 2 years ago

“Really good samples sent through to me. Also quick delivery. Did not have to wait long”

Helpful Report

Posted 2 years ago

“i paid for express delivery and waited in all day apart from a 30 minute window that i needed to pop out to get supplies for the customer i was doing the job for, i rang discount floor before leaving as was told yes you can go out there is no problem or risk of it getting delivered as we dont even have a time yet, for it to get delivered 10 mins after that phone call and having to go to the couries yard that they use a 70 mile round trip to keep my customer happy, made a complaint for some reimbusrement and now i am being ignored, such poor communication with purchasing customers and staff your end”

Helpful Report

Posted 2 years ago

“Samples arrived quickly Good quality flooring Good customer service Jason rang to ensure samples had been received and answered any question I had Will be ordering in a couple of weeks”

Helpful Report

Posted 2 years ago

“Very helpful and easy to navigate thier website”

Helpful Report

Posted 2 years ago

“Not fitted yet but looks good”

Helpful Report

Posted 2 years ago

“Great service and very friendly. Product choice is great!”

Helpful Report

Posted 2 years ago

“Big choice of flooring in good price,”

Helpful Report

Posted 2 years ago

“We have yet to lay the flooring but the customer service, choice of floorings and price were all great!”

Helpful Report

Posted 2 years ago

“From ordering to delivering the product was super quick, plenty of products to choose from, only thing that put me off slightly was the 40 delivery fee, didn't qualify for the free delivery as I was spending 350”

Helpful Report

Posted 2 years ago

“delivery cost to high”

Helpful Report

Posted 2 years ago

“WW found DFD whils looking for flooring online. The room simulator was a great help with deciding what colour we wanted and its really easy to use. The delivery driver was a really nice chap and he even had an elctric truck to take the pallet up our drive. The delivery was extremely well packed and damege free. The products are very high quality and the colour is even better than expected.”

Helpful Report

Posted 2 years ago

“We spoke to a member of Discount Flooring as we needed a bit of help with our order. They couldn’t have been more helpful. Our order arrived on time, delivered by a very pleasant courier. Very pleased with the service afforded by this company.”

Helpful Report

Posted 2 years ago

“The service is very good, they contact you via whatsApp and answer emails very quick, also very easy to make a purchase online, good quality and fast delivery, I highly recommend them!”

Helpful Report

Posted 2 years ago

“Ordered some samples which arrived promptly in the post, lovely lady called to check everything was ok and chatted about what we’re doing, no hard sell and has subsequently followed up with a selection of other samples as we were undecided. Still haven’t made a final choice but definitely plan to be placing an order too based on current experience”

Helpful Report

Posted 2 years ago

“Helpful and quick service”

Helpful Report

Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,661 reviews