Discount Flooring Depot Reviews

4.8 Rating 10,186 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 14th November 2024

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with the company was ok. The delivery was dumped outside my house, practically in a bush on a heavy pallet so that was a nightmare to deal with. Also, lots of damaged boards in various lacks of the flooring.”

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Posted 2 years ago

“Ordering was made very easy, delivery was good.”

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Posted 2 years ago

“Good product, quick delivery and where there was an issue this was quickly rectified with minimal hassle. Would reccomend.”

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Posted 2 years ago

“481754 With reference to the above order number, first of all I am not impressed with the courier, I phoned him 3 times to try and get an idea when approximately he would be here so I could be here to check and accept the delivery. He didn’t answer any of the calls or reply to my voicemail, consequently I had to leave my wife to accept the delivery. I had just arrived home and checked the flooring and found one of the panels is damaged. I contacted customer service and they agreed to refund me for the damaged panel. I never received the refund so now I think I was just fobbed off. I will never deal with this company again.”

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Posted 2 years ago

“Brilliant service, delivery was quick and the laminate is top quality. Deffo recommend.”

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Posted 2 years ago

“Very happy with my order, lovely decent quality and a good price too. I even messed up my order so called to sort it out and it was resolved quickly without issue. Used this store a few times now and have been satisfied every time so will continue to use.”

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Posted 2 years ago

“Very easy and quick delivery for my samples”

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Posted 2 years ago

“I requested some samples and they were sent immediately”

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Posted 2 years ago

“Very helpful and knowledge on the phone. From a neurotic obsession of need to know tiny details but can't be bothered to read the answered on the Web site. The answered all of my mundane and simple questions with out hesitation. Great advice too. Thank you”

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Posted 2 years ago

“Good selection of laminate some of which is not available in stores near me. Ordered three samples for upcoming project. Promptly despatched with sample of underlay. Satisfied with style and quality, just waiting for project to reach stage to order.”

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Posted 2 years ago

“Super easy website, amazing discount codes automatically displayed. Fast, efficient delivery. No complaints 👏🏻👏🏻 A1 service”

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Posted 2 years ago

“Great quality products! Samples were provided very quickly so we could make the decision. Definitely recommend!”

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Posted 2 years ago

“Great customer service when dealing with my purchase and an exchange of product. Delivery was always very prompt and the flooring is of great quality.”

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Posted 2 years ago

“Got a call from one of the sales person to check if received the samples. Sample were free of charge. Sales person even offered extra discount. Good communication from the start. Highly recommended”

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Posted 2 years ago

“Quality product. Delivered within 48 hours. Very competitive price. Will definatly buy from them when we decorate our living room..”

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Posted 2 years ago

“Received a free sample of laminate flooring, looks of a very good quality & arrived very quickly, on inspection we decided to go ahead and make a purchase,we were contacted to say the flooring was out of stock & were given a new delivery date, were also contacted by phone to ask if we were happy with the sample nice touch, hopefully the flooring Wii look great on completion”

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Posted 2 years ago

“Purchased some laminate flooring to match with existing flooring as hadn't ordered enough first time (last year), and was really pleased at the speed of delivery and the the quality of the match”

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Posted 2 years ago

“Customer service was excellent. Delivery was on time, in full and without issues.”

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Posted 2 years ago

“Product, pricing, packaging, coms and delivery was fantastic. TIP:Take care using the online estimator set for 10% wastage. We have a lot left over (1.5 packs) from a smallish 15m2 job. Otherwise 5*. Thanks”

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Posted 2 years ago

“I ordered some samples all delivered which was followed up with a phone call and offers of help if needed. What else is needed. Thanks have yet to make a decision.”

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Posted 2 years ago

Discount Flooring Depot is rated 4.8 based on 10,186 reviews