Discount Flooring Depot Reviews

4.8 Rating 10,501 Reviews

95 %

of reviewers recommend Discount Flooring Depot

4.8

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.

Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,,
Discount Flooring DepotUnit 100, Chapel Walks,Chapel StreetSalfordM3 5DW,
Manchester
M3 5DW

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Discount Flooring Depot 5 star review on 23rd November 2025

Kimberley I

Discount Flooring Depot 5 star review on 11th October 2025

Mark T

Discount Flooring Depot 5 star review on 18th September 2025

Samantha R

649

Anonymous

Anonymous // 01/01/2019

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“Ordered our sample and it came very quick”

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Posted 3 years ago

“We have used Discount Flooring several times. Great prompt service always received from this company. Can highly recommend them.”

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Posted 3 years ago

“Bit daft you have asked me as at present I have only ordered Samples”

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Posted 3 years ago

“Multiple samples sent very promptly - very impressed!”

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Posted 3 years ago

“Fast delivery, great product!”

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Posted 3 years ago

“DFD website was very good, easy to follow and order. But delivery was so disappointing. Specified the day for delivery and was confirmed by text as Monday between 8 and 6.30. Nothing at 4.15, sent text, was told would be between 4 and 6.30 that day. Builder waited with us. Never arrived. Next day, chased again, was told the 2nd run Monday didn't happen, but would definitely be arriving by 12 pm. Again nothing arrived, so chased again at 12.30 to be messaged it would be by 3 pm. Finally arrived at 3.30 pm. The delivery company UPN website was useless for specific delivery information, and the UPN phone number was permanently engaged. Very unsatisfactory delivery service. UPN really needs better tracking software like Amazon - providing the customer the ability to track the actual van's location. I would order again but well in advance of the need.”

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Posted 3 years ago

“Lovely samples. Very prompt response. Really useful for making my choice. Thank you.”

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Posted 3 years ago

“Delivered the next day, very well packed. Process was simple and efficient. Bought the Sydney Grey Oak laminate with Acoustic gold underlay and very happy with my purchase. Would definitely recommend discount flooring depot.”

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Posted 3 years ago

“Ordered samples came two days later,well packed and with information for what type underlay needed.”

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Posted 3 years ago

“I asked for samples they came straight away then a follow up call to see how they could help”

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Posted 3 years ago

“Delivery of the samples was super easy and they arrived quickly! I was able to decide which one I preferred without leaving the house!!”

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Posted 3 years ago

“Very pleasant!”

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Posted 3 years ago

“Very good quality and service”

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Posted 3 years ago

“I ordered some laminate samples & they came really quickly &with the right information. I love the samples but torn between 2 of them. I'll make my decision soon & put my order in. Thanks”

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Posted 3 years ago

“I will buy soon my laminate flooring”

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Posted 3 years ago

“Very polite staff would recommend”

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Posted 3 years ago

“Very helpful staff. Easy to place an order.”

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Posted 3 years ago

“I recommend Discount flooring, these days it is hard to find any business that is able to deliver the service they advertise. You then find yourself rating things based on how easy it was to get the service you paid for rather than rating them on the great customer service or extra mile they pushed to help etc. etc. In this case, Discount flooring were not able to fulfil my complete order once payment had been completed. They did however call me in advance and let me know the situation, as well as provide alternatives to keep my order on track. Because of this, here I am, writing one of these things. Discount flooring can and will deliver, great communications and customer service.”

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Posted 3 years ago

“Excellent sample sending service,user friendly ordering process and great customer service when we collected the flooring which was loaded into our car for us. Highly recommend this Company and will use again.”

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Posted 3 years ago

“I have not received the samples I ordered”

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Posted 3 years ago

Discount Flooring Depot is rated 4.8 based on 10,501 reviews