My flooring arrived by courier and left on the curb side, they told me they don't bring it into the house and he said he can bring it back. I have slipped discs in my back and this caused allot of stress for me as all my flooring was left unattended outside for someone to just take! I then had to get someone to bring it in for me. when I phoned discount flooring they were rude, and told me this was all stated in the small print, and were also rude when telling them one packet of the flooring had arrived all broken. Extremely poor customer service and after sales. Would not recommend.